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Thread: Updating/Changing CC info     submit to reddit submit to twitter

  1. #1
    Relic Shield
    Join Date
    Nov 2005
    Posts
    1,832
    BG Level
    6

    Updating/Changing CC info

    I swear, POL viewer is the most unorganized pile of shit I have ever seen.

    i spent over 25 minutes looking for the way to update my CC info since otherwised everything's locked, and I can't find it. there's no option in Membership page, and though Q&A said there was a way, there sure as hell wasn't.

    Any advice besides taking this chance to cancel?

  2. #2
    Viq
    Viq is offline
    Let's go Red Sox!
    Join Date
    Jan 2006
    Posts
    5,386
    BG Level
    8

    Re: Updating/Changing CC info

    Content ID -> Review ID -> Service Fee -> Done

    This should bring up a screen with your name and assorted other info. At the bottom will be a scroll box with a bunch of options. Near the bottom of the list is Update Payment Informantion. There's probably an easier way, but this is what I ended up fumbling through to change my CC info last month.

  3. #3
    Relic Weapons
    Join Date
    Jul 2006
    Posts
    307
    BG Level
    4

    Re: Updating/Changing CC info

    Service and Support -> Membership -> Enter password -> option towards the bottom of the dropdown type menu at the bottom of the screen.

  4. #4
    Relic Shield
    Join Date
    Nov 2005
    Posts
    1,832
    BG Level
    6

    Re: Updating/Changing CC info

    tried both methods

    Viqs' let me see my charges, not edit them, and i couldn't add a CC #

    Everlasting's gave me same problem, no CC number so I got no where

  5. #5
    EAST BAY JEDI DONT GIVE A FUCK
    Join Date
    Oct 2006
    Posts
    2,152
    BG Level
    7

    Re: Updating/Changing CC info

    just call POL no reason they can't do it over the phone if your having that much of a problem

  6. #6
    Salvage Bans
    Join Date
    Jun 2007
    Posts
    808
    BG Level
    5
    FFXI Server
    Odin

    Re: Updating/Changing CC info

    umm >.> go under membership from service and support and read the drop down menu... it is the 'update payment information' under the sub-category of 'payment method'

    I dont see the issue here

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