
Originally Posted by
Intense

Originally Posted by
RakEx
I've been with Sprint for as long as I've had a cell phone (1999?). I don't think I'll be renewing with them as service has gotten noticebly worse and customer service generally sucks and the phones suck.
I definately agree, I blame the merger with Nextel. Im actually going to Verizon once my Sprint contract end in November
Thats what I did, however instead I just switched before my contract even expired.
Once nextel and sprint merged, I started getting billed double. So every single month, by $84 bill turned into a $168 bill. SO everytime I called, customer service I got some splendid gentleman or lady from a nice third world country you could not hear at all.
They end up telling me to pay the bill, and I will get a credit if they find a problem on the bill.... even though on the bill it clearly has every option listed twice including my insurance/text plans.