Philip,
>
> Thank you for contacting the Square Enix Europe Information Centre,
>
> According to the document you sent us, you have lots of background
> programs running while you play Final Fantasy XI which will cause the game to lag.
> Closing all of the un-necessary ones will solve the issue.
>
> We also noticed that you play Final Fantasy XI with Windower. Let us
> remind you that the use of this program is prohibited and that you can incur a
> permanent ban for using it. To avoid this, we strongly recommend you to
> uninstall the Windower application as well as the whole game in order to delete
> all corrupted or modified files. Then you can reinstall the whole game
> from the discs without adding any thrid-party programs.
>
> We would like to remind players that as well as adversely affecting game
> balance, the use of third-party tools or cheats can also have consequences
> that are not immediately obvious, such as introducing damaging viruses, and
> comprising the security of private account details. Usage of third-party
> tools will not be tolerated within FINAL FANTASY XI, and we will continue to
> severely penalize any players found to be in violation of the PlayOnline
> Member Agreement.
>
> As we continue to ensure a fun and balanced environment for FINAL FANTASY
> XI, we hope that our players enjoy the game as it was intended and take
> care to avoid involvement in activities that violate the PlayOnline Member
> Agreement.