Another useless gm ftw

[silke]

Happened on 12/19/07 8:45pm PST

http://i123.photobucket.com/albums/o...000/kysgm1.png

http://i123.photobucket.com/albums/o...000/kysgm2.png

http://i123.photobucket.com/albums/o...000/kysgm3.png

http://i123.photobucket.com/albums/o...000/kysgm4.png

http://i123.photobucket.com/albums/o...000/kysgm5.png


btw, its me pretending to be kys so gm wont give me "you're not the account holder" shit

I do believe its SE employee thats behind this shit. It isn't coincidence that cel and kys (that we know of) with the most expensive/sought after items (kclub, speedbelt) getting hacked.

RMT would be making tons of money (gil at least) by hacking and selling kclub/speed belt, then hack whoever buys them, and the ones that buy them again.

[shukuffxi]

In this case, it's not the GM who's useless, it's SE's policies. GM's are there to do 2 things as far as I can tell:

A) Fix actual issues that SE has said "OK, you can do something in this case"; if you get stuck falling through the ground or some such, or if they witness people doing things that they should not be able to, key word: witness.

B) Be a punching bag for players since SE's policies, and usage of GMs is fucking atrocious.

I've had [GM]Emdub 2x before, and both times he's given me really good service, but probably only because the things I was making GM calls about we're covered by what he's allowed to do, pretty much.

Not saying some GMs aren't big jackasses, but Emdub has been pretty cool and useful An LS member spotted him somewhere, and I /tell'd him and he responded nicely lol.

[Yaggi]

if what you say is true, that SE is behind these hackings... i believe that means about 2 things. One, this is one of the greatest money-making scams i've ever heard of, totally exploiting us video game nerds. Two, SE is due for a large scale class-action law suit, and the company won't exist afterwards. I personally don't think SE is foolish enough to rish their entire company for the chance to make some money selling gil, they would make much more money just collecting monthly fees from us anyway. I do agree that these hackings are most certainly linked, and someone is exploiting the lack of security on SE's end, but the GM isn't at fault. The GM's are just people hired to do what SE tells them to do. If you wanna be mad at someone, be mad at Sage Sundi(i believe he is the senior GM of all servers) for making the job of the GM as worthless as it is. The GM's themselves seem to me as just mere pawns to relay the dumb messages they are told to say by SE. They aren't gonna lose their job because your account was stolen, although it'd be nice if some were willing to, you can't really expect that from a GM. I've said this to my linkshell, dunno if i ever said it here. I think the best way of handling this is to fight fire with fire. If anyone knows someone who is either a hacker, or some sort of CIA, FBI, some sort of service that has access to some seriously powerful technology, we can get to the bottom of this. But without someone willing to put in a lot of effort and time into figuring out where these hacks are rooted physically, we're virtually helpless. I am not the most computer savvy person, and I have nowhere near the resources to try and obtain that information. My account was not hacked, but I was friends with Jeny/Zeth who were both on Lakshmi and got hacked, and I'd like to do what i can to help, if anything. Unfortunately i don't know anyone in the "right places" who can do some diggin for me. I'm sure someone who plays ffxi has a father, or brother, sibling, parent, aunt, uncle, etc. who is in the CIA, FBI, or some sort of high level investigative beaureu in this country. I don't know what goes on in other countries, but to me this is getting to a level of fraud where it could be of interest to them. As silly as it may sound to some, fraud is fraud, and it shouldn't be tolerated, nor taken lightly by the authorities. Has anyone tried hunting down the owners of the RMT websites and paying them a visit? I most certainly think phyiscal action will need to be taken to stop them, as they are obviously very skilled on the technical end. Good Luck all!
--Yaggi, Lakshmi

Edit: highlighted my lovely spelling mistake, RISK.

[kuronosan]

HOLY WALL OF TEXT

[Lordender]

oh come on, SE aint behind this shit, their policies are fucking garbage i'll give you that but use some common sense.

[Saraphym]

ill admit I skimmed the lolthread, but isnt it against TOS for anyone other than account holder to be on the account anyways?

obviously people share accounts/pw all the time, just dont really think its the best way to open a conversation with a GM. At that point they could prob care less what actually happened and just assume you got it "stolen" rather than "hacked".

[mactabilis]

I don't think it's far-fetched that it would be 1-2 rogue employees, but even if not, se may as well be behind it given their woefully useless gms/policy (emdub sitting on his ass while imposter kys is trading the mule, refusing to do anything). I sent a call and got automated response 2hrs later, and ofcourse the equally useless info center is closed all night.

[Dexy]

HUGE LIKE XBOX WALL OF TEXT.

I bet you're the type of person that believes those short change videos about the American Government being behind the 9/11 attacks too.

[Julian]

Note to self: If I ever call a GM, change to Dancer before calling.

[Deband]

anyone got 38+ tarutaru mnk?

[Ashira]

:ashira:

*than, not then, in that second to last tell from him... only one I caught right now, I'm sure there's more, but overall trying to read it was slightly annoying. Damn those GMs, spreading around their policies of bad spelling.

[Olo401]

I have to agree that it's not the fault of the GM, but of SE itself in general.

A major part of the problem is the fact that if you are in North America, you cannot contact the Japanese or European help desk to get assistance with your account. Understandably, the account information for each region is kept at the support center in that region. However, it makes absolutely no sense that SE employees at the help desks in Tokyo or London are not able to access the database information in California in order to stop an account theft as soon as possible to prevent items from being stolen, sold, and dropped.

[Intense]

Personally, I think the GM was being calm, and understanding about his role and what he is and isnt able to do. I think youre the retard in that conversation.

[Yuri-G]

There's a very special place in my heart for people who take out their frustration with a company's policy on the employees whose job it is to enforce that policy. It's the same spot my asshole boss occupies <3 That might just be because I have a customer service job, though.

That GM deserves a medal for remaining so polite until the very end. I understand your frustration, and it is valid, but should be directed at SE itself in a more appropriate form.

[Mytiwar]

Yup, sounds like you're f*cked.
Tried calling their customer service thing yet?


Oh and general *If you got hacked it's probably your fault in some way* comment

[Nystul]

Every time something like this happens, the same pattern of events occurs:

First, the person- already having seen a billion other people post the same thing about GM's not helping people who get hacked- posts in shock that the GM didn't disobey the rules that keep him employed to benefit a player who is getting angsty over pixelarmor.

Then people post telling the person that the GM was doing what he was supposed to be doing, and that the poster was stupid for getting hacked in the first place.

Then the poster insists that they did absolutely nothing to warrant the hack, they have a clean computer and usage history and they never give out their password.

Then some time later it comes out that they WERE clean and they DIDN'T give out their password, aside from the time that they loaned their PW to "some guy who seemed nice", rented a plane to fly a banner with his account info, downloaded 5 hax programs from haxwithnotrojansrly.chinarulz.com, and kicked a puppy.

Then the post ends up dropping of the first page and we wait for the next "I WAS HACKED AND SE DID NOTHING AND THIS IS TOTALLY NOT MY FAULT...PROBABLY...WAIT KEYLOGGER, IS THAT A BAD THING OR A GOOD THING? SHIT!"

[fenrirskhell]

SE needs to restrict account access to the original PC/360/PS2 that it was installed on.. no more rmt'd accounts, no logging in from other locations.. no more stolen accounts...


Hell, have POL randomly generate a passphrase at installation that is not stored and is never recreated.. Bind the account to this passphrase server side and give this passphrase absolute ownership of the account... allow an option in POL that does not require a account login to access that will reset an accounts password to a random temporary password useing this passphrase...

If someone does get your account info you could atleast use this phrase to reset your account password instantly...

[Octavious]

oh come on, SE aint behind this shit, their policies are fucking garbage i'll give you that but use some common sense.

I feel this comment sums it up. It's less the GMs, and more SE policy. It's like getting angry at Police Officers for enforcing the law that they don't (usually) write. You can't punish the enforcer for the laws he didn't create, he's simply doing his job. As are these GMs, as much as they want to help they're bound by their job, they're most likely not as emotionless as they come off to be, but they can't always be incredibly sympathetic and help everyone. Sucks, but tis tru' tis tru'.

[Vedder]

SE needs to restrict account access to the original PC/360/PS2 that it was installed on.. no more rmt'd accounts, no logging in from other locations.. no more stolen accounts...


Hell, have POL randomly generate a passphrase at installation that is not stored and is never recreated.. Bind the account to this passphrase server side and give this passphrase absolute ownership of the account... allow an option in POL that does not require a account login to access that will reset an accounts password to a random temporary password useing this passphrase...

If someone does get your account info you could atleast use this phrase to reset your account password instantly...

But I like using two different machines at my house.

One for actual playing, another for AFK Bazaaring.

[Azurea_Carby]

next time try to stay calm...... the guy is just doing his job......

and try to come up with a solution that is WITHIN the GMs powers.....

say u saw ur account breaking some rule and ask the GM to ban him..... then the RMT/hacker cant sell ur crap until u can contact the SE help desk and get it figured out.... see that the GM COULD HAVE DONE!!!