Another useless gm ftw

[ronin sparthos]

The fact is GMs are useless unless you're stuck in a wall apparently.

Anything else and you need to ring and talk to someone else, if its out of their open hours you're shit outta luck.

They need proof your really stuck in that wall, and your not just screwing around with them.

Kinda laughable the GMs that are 24/7 are telling you to contact a number that runs practically only 9-5. Shouldnt GMs be able to handle issues the tech center deals with in the off hours.... or at least allow NA to contact the EU call center during these hours?

Its like a big fat target for people to screw you during the loophole hours because you cant do anything to save yourself during those hours anyway.

[Sika]

All these posts make me sooo sad

FACT = people who were hacked were not using 3rd party tools! And it is SE's respsonsiblity to protect my client information also. And further not create a situation where my client information would be put at risk. The fact that im a computer tard shouldnt put my valuables at risk.

2. I personally was hacked on 12-10 and its what day now and people are still getting hacked ???????????

3. Until you have had the adrenile pumping and talking to a GM about the character you love and have put over 500 days of game time into (thats my game play time I know others are different) please dont judge. And GM's are suppose to be our link to SE our way of getting help, thus they are reached through the Help Desk.

So everyone please dont fight amongst yourselves that is not the solution.


Question: Why are people still getting hacked? I would think that would be the larger discussion for this thread.

[Brill Weave]

Question: Why are people still getting hacked? I would think that would be the larger discussion for this thread.

Because of the Chinamen!~

[Khalil]

All these posts make me sooo sad

FACT = people who were hacked were not using 3rd party tools! And it is SE's respsonsiblity to protect my client information also. And further not create a situation where my client information would be put at risk. The fact that im a computer tard shouldnt put my valuables at risk.

2. I personally was hacked on 12-10 and its what day now and people are still getting hacked ???????????

3. Until you have had the adrenile pumping and talking to a GM about the character you love and have put over 500 days of game time into (thats my game play time I know others are different) please dont judge. And GM's are suppose to be our link to SE our way of getting help, thus they are reached through the Help Desk.

So everyone please dont fight amongst yourselves that is not the solution.


Question: Why are people still getting hacked? I would think that would be the larger discussion for this thread.

While I don't want to sound off like a prick, it isn't entirely SE's responsability to ensure your account isn't compromised, it is also yours, too. Don't go to stupid sites, don't download shit you don't trust and always have an active Firewall/anti-virus program up-to-date. Short of that, you're leaving yourself open to a lot of attacks.

I do agree that SE is partly to blame for not acting sooner or for implementing something quick to avoid anymore accounts but most of us thought it was just going to be a few dumb accounts, not over 2k accounts and still growing...

[iamzero]

One possible plan of attack against rmt hackings:

Go to asia and bomm..uhm... protest rmt establishments

or at least destroy their computers (poor rmt establishments cant afford new ones), break their fingers, ect ect.

The best defence is a good offence!

just thought id put that in, mainly for humor, i dont think anyone would be crazy enought to do it though, but im reminded of where i post :/

[Rivers]

I've been thinking about the whole 'hacking' thing alot lately.. and the only thing I can think of (I'm not pointing any fingers at the OP, I'm just saying it's the only thing I can figure out) is that the people who've bought gil, would have submitted their CC #'s, Character Names and Address's to the companies they bought gil from.

Obviously these companies know who has alot of gil/gears from their records. Couldn't they just pretend to be you, and have your password reset, etc. to get access to your account?

Plus, if these people we're 'hacking' why wouldn't they just get your CC # and use that? Maybe the companies are doing it this way because they won't get caught.. it's not actually on file..

Again, just a thought. I can't see people going over so much trouble to hack accounts with key loggers and the such... plus you'd have to have pretty weak security on your comp. wouldn't you?

[danoob]

I've been thinking about the whole 'hacking' thing alot lately.. and the only thing I can think of (I'm not pointing any fingers at the OP, I'm just saying it's the only thing I can figure out) is that the people who've bought gil, would have submitted their CC #'s, Character Names and Address's to the companies they bought gil from.

Obviously these companies know who has alot of gil/gears from their records. Couldn't they just pretend to be you, and have your password reset, etc. to get access to your account?

Plus, if these people we're 'hacking' why wouldn't they just get your CC # and use that? Maybe the companies are doing it this way because they won't get caught.. it's not actually on file..

Again, just a thought. I can't see people going over so much trouble to hack accounts with key loggers and the such... plus you'd have to have pretty weak security on your comp. wouldn't you?

Ige only accepts transactions processed through Paypal, Western Union or "Moneybookers" (what ever that is)

So unless they hacked Paypal, or paypal is stealing the accounts, thats not possible

[Rivers]

oh XD lol, never knew that. Thanks for clearin' it up though

[ronin sparthos]

When RMT hack, they cannot see your entire CC number or they would have picked those up too. (heh, SE would have been in some deep shit if that was so.)

Why would RMT go after gilbuyers anyways, they want to convert people to gilbuying and whats better than taking your character and forcing you to start over?

Plus, lots of rich people to feed with others money.

[Akucaen]

And it is SE's respsonsiblity to protect my client information also. And further not create a situation where my client information would be put at risk. The fact that im a computer tard shouldnt put my valuables at risk.

No. Just... no. It's no SE's responsibility to idiot-proof your PC. It's your responsibility. How can you possibly expect them to fix your PC for you when you don't actively check for exploits. I bet you're one of those people that try and sue/press charges on a car company because your car broke down due to lack of proper and *FULLY DISCLOSED* maintenance.

Even if it was a shitty warning at best, SE has warned the entire playerbase about securing their information and computers. The only way they can protect your client info is if you save it in POL itself. SE cannot be held liable if Dora the Dumbass downloads a keylogger and types in their POL ID & password everyday, or uses that god-awful linkshell community thing (WITH spyware installed, but I won't get into the actual transmission of data, which kept me away from it to begin with).

Jesus, even how you word that... Does that mean because you aren't a home security expert, Allstate should be liable because someone broke into your house? No. Allstate doesn't do alarm systems. Square Enix does not do anti-spyware/virus software.

Don't get me wrong, I feel for you if you got hacked. I really do, but to blame your insecure PC on SE after you either ignored or laughed at their warnings is laughable itself. I'm irritated with them as well after watching how they handle this, and you do have a right to be mad at them, but you don't have a right to demand that they take care of your infected PC that you can be bothered to keep up to date and patched, which includes all your software.

[ronin sparthos]

Im pretty sure the person meant that its SE's responsibility to protect information on the registration servers.

[ronin sparthos]

No one said they were, what the author was mentioning was that:

FACT = people who were hacked were not using 3rd party tools! And it is SE's respsonsiblity to protect my client information also. And further not create a situation where my client information would be put at risk. The fact that im a computer tard shouldnt put my valuables at risk.

The person was talking about SE not handling the situation responsibly, the servers may not have been hacked but when accounts are being used in RMT activity and SE didnt assume to take action. (as of the date this person posted) We all know that its our responsibility to protect our accounts from RMT, but when shit hits the fan its SE thats supposed to step up and break up the playground fight. (You dont blame the kid getting bullied for not being strong enough to beat the bully at his own dirty game.)

The author also called him/herself a computer tard, so i assume they werent the best at PC security and thats understandable especially when the RMT are using very underhanded that tactics that could affect even the most secure PC. (although not as easily as a less secure pc) This is a game first, a game you pay for and 24/7 security of accounts is ultimately SEs issue even if they turn a blind eye and let RMT abuse the policy. (Again, talking as if the news today wasnt reported) The ToS is mainly scare tactics, the real life implications is another story.

[Marajade]

Im pretty sure the person meant that its SE's responsibility to protect information on the registration servers.

afaik the hackers aren't hacking the registration servers in Japan, just your unsecured computer...

They've also breached the encryption on the ID/PW stored in POL.

[Gergall]

...(as of the date this person posted)...

...(Again, talking as if the news today wasnt reported)...

Is this in reference to something? I just checked POL and I didn't see any new announcements about these issues.

[ronin sparthos]

SE is now locking accounts being disputed as 'hacked'.

Provide them with various information and your account will be locked until a manager can speak to you and confirm that your the true owner of the account. Jeny has a sticky'd post on it.

According to the reps, a way of getting accounts back is in the works and by mid next week will be live.

[Lahan]

They have to have an IP log
when you tell a GM your account was hacked they should be able to see this.
If theres 20 IP logs from Ohio, and now its from China...

[ronin sparthos]

It means you have teleportation skills to SE.

[Lutia]

I always kinda wished they would make a configurable option to limit access to certain IP Addresses/Ranges.

But that would probably be too complicated for 95% of the players. Sigh.

[Zansho]

I have to laugh at this. People who are whining "IT'S SE'S RESPONSIBILITY TO KEEP MY ACCOUNT SAFE FROM THE HAXXORS!" have absolutely no concept of security.

A little analogy, if you will. You live in a house, apartment, whatever. It has all of your precious valuables and material wealth (so to speak) inside. Computers, TV's, DVD players, Microwaves, Jewelry, you name it, whatever. Even better, it has your mail, which has your bank statements, your credit card information, PERSONAL STUFF!

You walk out of the house, and fail to lock the door on your way out to work. You return from work to find everything gone. ORZ. Is it the landlord's responsibility to return all valuables and reimburse you for everything you lost? Is it the mortgage company's duty to ensure that you, the incompetent victim, who failed to lock and protect his valued home, have everything restored to its former glory? You have no one to blame but yourself, for not taking steps to secure the premises. Open house, invites open theft, and it's far easier to rob an unprotected home than it is a locked down one.

The same idea applies with the FFXI hacked accounts. If you don't take the proper steps to use the appropriate software/firewall to protect your computer, you have nobody to blame but yourself. You set yourself up for this, by not protecting yourself! The only way people can get into your FFXI account is if they had your ID and password, which leads me to two things. One, you downloaded a keylogger or something to that effect, shit happens. Do something about it. Two, you gave your account info to a "trusted" person, and they ran off with everything including the kitchen sink, and are now long gone.

So, what did we learn from this folks? You are responsible for protecting your own damn account. Granted, SE has to make it far harder for someone to change passwords and CC info, but again, the account security lies with YOU. In addition, don't share your account information with anyone, except people you can actually find in real life and beat the shit out of if they ever tried to steal your account. (just kidding.. oh wait.. am I?)

[ronin sparthos]

I have to laugh at this. People who are whining "IT'S SE'S RESPONSIBILITY TO KEEP MY ACCOUNT SAFE FROM THE HAXXORS!" have absolutely no concept of security.

Before you come in and use the same arguement so many before you have, look at the great example SE is setting for future players who will take those security steps you are talking so highly about. They are in no way foolproof and many people who were hacked used the best security methods known to them and were still breeched, the game shouldnt require a college course on online security to enjoy and it takes BOTH SE and the player working together to keep the RMT at bay.

'Hey man, i wanna get FFXI - it looks cool.' 'Dont bother, SE wont do anything if someone in China steals your account even if they see an IP trace and other compelling evidence that proves that someones doing something underhanded.'

Yes, you have an apartment and its your responsibility to keep your shit safe yada yada yada but theirs one big flaw in that analogy and that is in real life your only safeguard isnt the locks on your doors (what a POL password is) and if you so choose you can get higher forms of security that will safeguard your home from all but the most brazen thieves. We can also argue semantics that i can fuck someone up coming in to rob me versus some RMT fuckbag stealing from a computer half way around the world, but i'll refrain.

This is an online game, your password and vigilance can only get you so far. If you do manage to keep the walls up and protect yourself its only a matter of time before someone eventually finds a backdoor. Im a firm believer in the fact that shit can and WILL happen and its not only the players responsibility to keep shit on lock, its also SEs since they claim to OWN the accounts so damn much and dont want anyone squeezing money outta their game. If thats so, then do something about it when the bad guys come knocking and dont pretend that nothing can happen.

Perhaps you have no concept of security, but the average joe can only go so far when it comes to security versus the mighty armada of dollars SE can allocate for simple ways of keeping the rats outta their own game. They denounce RMT, they call it underhanded and dirty and a blatent violation of their own ToS but when it comes knocking trojan-horse style they have no problem opening the gates and letting all the RMT into the game. If they wanted to use the excuse your handing everyone here they wouldnt be trying to backtrack all the hacking the RMT have been doing and realizing somewhere in a corporate office in california that they got bent the fuck over and were manipulated to the red letters of the ToS they so enforce.

'You cant have it both ways' was it? You cant tell the playerbase your responsibility to protect your account AND let RMT use it for nefarious purposes at the same time. The precedent is all that matters even if you say to everyone that got hacked 'Hey, its not our problem if you arent majored in Home PC Security, have a nice day' how many people can SE afford to say 'fuck you' to?

Anyways, thats enough rambling especially when your posting complete and utter garbage that does nothing but try to blanket everyone affected as being inept in some way at using a PC.