Attention players with Compromised Accounts

[Shyne]

Do you guys think I should even bother trying to recover an account I lost access to more than a year ago?

I have -all- the original info needed, and I don't care if they can't recover my items, I just want my original account back.

[setzor]

Do you guys think I should even bother trying to recover an account I lost access to more than a year ago?

I have -all- the original info needed, and I don't care if they can't recover my items, I just want my original account back.

depends on how you "lost" it... if you sold it, fuck no, if you gave your account info to a "friend" and he "stole" it, fuck no, but if you were keylogged through a website and had no idea wtf the next day? sure. if you just stopped paying for it and want to get it reactivated? by all means.

[oxx2]

dont listen to setzor

if you want your account back for any reason at all get it back. mine was gone for almost a year and im working on getting it back myself.

[setzor]

dont listen to setzor

if you want your account back for any reason at all get it back. mine was gone for almost a year and im working on getting it back myself.

heheh.. the only reason I say it like that is because all of you people that sold your accounts or were willingly handing your login info to strangers, i'm sorry, you honestly don't deserve to come back. and all you guys are doing by calling and trying to "jump on the bandwagon" is delaying those of us who tried to stay legit and play by the rules and were victims of circumstance.

[Omnipotent]

dont listen to setzor

if you want your account back for any reason at all get it back. mine was gone for almost a year and im working on getting it back myself.

heheh.. the only reason I say it like that is because all of you people that sold your accounts or were willingly handing your login info to strangers, i'm sorry, you honestly don't deserve to come back. and all you guys are doing by calling and trying to "jump on the bandwagon" is delaying those of us who tried to stay legit and play by the rules and were victims of circumstance.

I feel the same way. No offense to everyone but those who did not receive an email yet need to honestly wait there turn. I know your account could have been hacked too, but for us who have been on this list for months, and those who JUST got their account hacked and are copying and pasting a form to send and basically "cutting in line" need to wait. If you have not receive an email it is because they haven't reached you on there so claimed "list" yet. With now everyone even those who did not get an email, those players who did are now being told to wait longer at the influx of non-assigned forms. This is going to make me sound like an ass but someone needs to say it.

[Crysius]

Takedown, I thought you sold your account a ways back. I remember a thread on KI listing all your items you had for sale. IDK, maybe you changed your mind, but that last post of yours reminded me of that.
Either way, I agree. Those who had their accounts hacked recently and have been placed on the "list" first should get the priority. It will be difficult for SE to distinguish who in the past sold, or gave away their accounts, which will delay the legitimately hacked players.

[oxx2]

i sold all my gil i didnt sell my toon rabbiitt stole it

[Crysius]

Ouch, that bites. Sorry to hear that.

[Bigmule]

dont listen to setzor

if you want your account back for any reason at all get it back. mine was gone for almost a year and im working on getting it back myself.

heheh.. the only reason I say it like that is because all of you people that sold your accounts or were willingly handing your login info to strangers, i'm sorry, you honestly don't deserve to come back. and all you guys are doing by calling and trying to "jump on the bandwagon" is delaying those of us who tried to stay legit and play by the rules and were victims of circumstance.

I feel the same way. No offense to everyone but those who did not receive an email yet need to honestly wait there turn. I know your account could have been hacked too, but for us who have been on this list for months, and those who JUST got their account hacked and are copying and pasting a form to send and basically "cutting in line" need to wait. If you have not receive an email it is because they haven't reached you on there so claimed "list" yet. With now everyone even those who did not get an email, those players who did are now being told to wait longer at the influx of non-assigned forms. This is going to make me sound like an ass but someone needs to say it.

Well those of us who called in FIRST had no compromised account form to fill out, were never contacted by SE and told to fill out a compromised account form (we were all waiting patiently for a callback) and thus never received emails telling us to send in a notarized form. So if I cut this imaginary line I apologize. Who knows who called in first, they are obviously not serving people on a first come first serve basis, it is more of a squeakiest wheel gets the grease kind of thing.

[oxx2]

so if my account was stolen in april 2007 does that give me priority over someone who had it stolen in november 2007?

didn't think so

[setzor]

so if my account was stolen in april 2007 does that give me priority over someone who had it stolen in november 2007?

didn't think so

how was your account stolen? did you never give your login information out? what do you play the game on?

this isn't a question of "priority" it's more of a question of "morality". all i'm saying is, if you willingly gave out your information or sold your account, then too bad so sad. does it suck when you give your friend your account info and he steals everything from you? yep, that sure does suck. should SE give your account back? yea they should provide a way for you to get your account back, but the fact that you pretty much "asked" for it by giving away your info, you can get in the back of the line, and that's just my personal opinion ;b

[setzor]

i sold all my gil i didnt sell my toon rabbiitt stole it

that makes it all better.

[oxx2]

so if my account was stolen in april 2007 does that give me priority over someone who had it stolen in november 2007?

didn't think so

how was your account stolen? did you never give your login information out? what do you play the game on?

this isn't a question of "priority" it's more of a question of "morality". all i'm saying is, if you willingly gave out your information or sold your account, then too bad so sad. does it suck when you give your friend your account info and he steals everything from you? yep, that sure does suck. should SE give your account back? yea they should provide a way for you to get your account back, but the fact that you pretty much "asked" for it by giving away your info, you can get in the back of the line, and that's just my personal opinion ;b

at least i got his for mine even tho it was far inferior, for some reason he didn't change his pw when he took mine.

and dur of course he had the account details i wasn't hacked or keylogged or taj'd i was just taken advantage off but oh wellz its confirmed locked now by the person that was on it so now i just have to wait for SE to get off there butts and send me that friggen canadian form

ANY ONE HOST THE CANADIAN FORM YET??? or even get it ...

[Jeny]

ANY ONE HOST THE CANADIAN FORM YET??? or even get it ...

It's on the first post of this topic.

[Ravenskye]

i sold all my gil i didnt sell my toon rabbiitt stole it

that makes it all better.

Uh you SOLD your gil, as in RMT? The same thing as that everyone here is fighting to stop?

[Dalmbraast]

I feel for the people who have been waiting longer than others to get their accounts back. I really do. I can't imagine waiting this long (nor why you're still waiting, to be honest) to get your toon back, especially in the condition they're being returned in.

However, I am going to say this: The only time that you will ever get anywhere with SE is when you push the envelope. The ONLY time I've ever made any progress with getting my account frozen and investigated is when I took the intiative to keep calling and to push to have my information and account information passed along to a manager. I imagine that if I HADN'T kept calling, my character would STILL be in the hands of RMT for whatever purpose. To me, that is unacceptable. This situation should have been handled months ago, their solution should have been more comprehensive than it is. But it isn't and it wasn't. I for one am not going to sit around and wait for SE to get off their ass to send me an email. How hard is this? Honestly. I'm not going to wait around for them to call me once they get my form. If that makes me jump the line, so be it. If some of the people who have joined this thread after me are any indication, there is no true order regardless of when your account was hacked. I know there are people in front and behind me who have gotten the email, and there are people in front and behind me who are still waiting, as am I. This is a true indication of the utter shit that is SE policy. There is NO consistency. None. So while there is not an effective, consistent, public policy to protect players and our accounts, I am fighting for myself.

Does that make me selfish? Uh huh. But this company needs to know that we're not going to take this lying down, and that we're not going to sit around passively while they fuck the dog. And there isn't an unselfish way to demonstrate this. You unfortunately cannot speak for another account holder. You can only advocate for yourself. And you'd better believe I'm going to do it loudly and I encourage others to do so as well.

[setzor]

called SE just now, got a friendly female this time, i told her that it's rediculous that I've had to call this many times just to get an email from them, and she promised me she was sending it RIGHT THEN to my [email protected] address... I asked if they had received in my notarized form yet, and she told me nothing was noted about it, and that the wait time is 2 weeks from when the form is received. basically "stop calling us for 2 weeks after you mail in your form"...

I swear SE policies are written in erasable marker on a whiteboard.

i'm mostly just interested if they threw my notarized form in the trash....i don't wanna send in another one and wait another damn 2 weeks...

[raginbull]

guys, in a nutshell, are people who sold their accounts or otherwise *willingly* gave away their account info, using this to get their accounts back? I don't think SE should allow them to.

[setzor]

guys, in a nutshell, are people who sold their accounts or otherwise *willingly* gave away their account info, using this to get their accounts back? I don't think SE should allow them to.

well they sure as hell are trying, and it's just delaying the rest of us.

[Bungee]

called SE just now, got a friendly female this time, i told her that it's rediculous that I've had to call this many times just to get an email from them, and she promised me she was sending it RIGHT THEN to my [email protected] address... I asked if they had received in my notarized form yet, and she told me nothing was noted about it, and that the wait time is 2 weeks from when the form is received. basically "stop calling us for 2 weeks after you mail in your form"...

I swear SE policies are written in erasable marker on a whiteboard.

i'm mostly just interested if they threw my notarized form in the trash....i don't wanna send in another one and wait another damn 2 weeks...

It sure seems like they are using these "email problems" as a way to stall the process and maybe make people wait two weeks while they investigate. Something just doesn't add up. I just called about 15 minutes ago and they told me that they are sending my notarized confirmation to me again to both my email addresses at hotmail and yahoo. I'm almost 99% sure I will not receive either one and will have to call again tomorrow just to jump through the same hoop again.