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  1. #1
    Hydra
    Join Date
    Feb 2008
    Posts
    100
    BG Level
    3

    Playonline Email/Message notification issue...

    Hi, for almost a year now. My messages notification thing in the top right in game annoys me to death. Since I don't know my POL email password, I can't check it. And in return, it blinks in game notifying me of email.

    http://img.photobucket.com/albums/v6...is_22/1-11.jpg

    http://img.photobucket.com/albums/v6...tis_22/2-7.jpg

    I've tried contacting pol support and they wont reset the password on the email account because I dont have the pol keys anymore... Yet I have all the other needed information.

    Anyone have an idea of a fix? is there a way on how I can just remove the notification thing in game? or something...

  2. #2
    I Am, Who I Am.
    Join Date
    Nov 2005
    Posts
    15,656
    BG Level
    9
    FFXIV Character
    Trixi Sephyuyx
    FFXIV Server
    Excalibur
    FFXI Server
    Ragnarok

    Re: Playonline Email/Message notification issue...

    Fairly sure the messages can be deleted through Program Files, though I cant tell you the exact path atm as I am at work.

  3. #3
    Melee Summoner
    Join Date
    Nov 2007
    Posts
    47
    BG Level
    1

    Re: Playonline Email/Message notification issue...

    i changed my log in password and it wiped the msg's. you might want to try that.

    i was in the same situation, no idea what the email pw was and the blinking mail icon was pissing me off.

  4. #4
    New Spam Forum
    Join Date
    Jan 2008
    Posts
    180
    BG Level
    3

    Re: Playonline Email/Message notification issue...

    I can't believe people still use that stupid thing. I haven't used it in so long I wouldn't know what the password or handle is.

  5. #5
    Dice and rum
    Not necessarily in that order

    Join Date
    May 2006
    Posts
    2,025
    BG Level
    7
    FFXI Server
    Odin

    Re: Playonline Email/Message notification issue...

    When that stupid thing blinks and I can't check it, I just stick a post-it note over the corner of my monitor.

  6. #6
    Hydra
    Join Date
    Feb 2008
    Posts
    100
    BG Level
    3

    Re: Playonline Email/Message notification issue...

    Quote Originally Posted by SephirothYuyX
    Fairly sure the messages can be deleted through Program Files, though I cant tell you the exact path atm as I am at work.
    I'm going to try deleting POL from this PC. And then going to re-add the account to see if that works. (Suggestion from a friend.)

    Quote Originally Posted by Treciont
    i changed my log in password and it wiped the msg's. you might want to try that.

    i was in the same situation, no idea what the email pw was and the blinking mail icon was pissing me off.
    I tried this but it didn't work , still shows 14 messages blinking in game, and in POL.

    Quote Originally Posted by ThistleChaser
    When that stupid thing blinks and I can't check it, I just stick a post-it note over the corner of my monitor.
    rofl

  7. #7
    RIDE ARMOR
    Join Date
    Jan 2007
    Posts
    9
    BG Level
    0
    FFXI Server
    Odin

    Re: Playonline Email/Message notification issue...

    Quote Originally Posted by Kitsumi
    Since I don't know my POL email password, I can't check it.

    Anyone have an idea of a fix? is there a way on how I can just remove the notification thing in game? or something...

    I called the support center and asked them to reset the email password.

    Only took 10 minutes of explaining to get them to understand I wanted the POL email password reset and not the POL account password reset.

  8. #8
    Hydra
    Join Date
    Feb 2008
    Posts
    100
    BG Level
    3

    Re: Playonline Email/Message notification issue...

    Quote Originally Posted by wabbit
    I called the support center and asked them to reset the email password.

    Only took 10 minutes of explaining to get them to understand I wanted the POL email password reset and not the POL account password reset.
    Hmm, I tried this before and they said I would need my POL CD-Key thing. I'll call again tomorrow to double check and clarify this with them that this is a POL Email issue... Hopefully they will understand as in your case they did.

    note: I tried removing POL from my PC, no luck.

  9. #9
    Hydra
    Join Date
    Feb 2008
    Posts
    100
    BG Level
    3

    Re: Playonline Email/Message notification issue...

    Quote Originally Posted by wabbit
    Quote Originally Posted by Kitsumi
    Since I don't know my POL email password, I can't check it.

    Anyone have an idea of a fix? is there a way on how I can just remove the notification thing in game? or something...

    I called the support center and asked them to reset the email password.

    Only took 10 minutes of explaining to get them to understand I wanted the POL email password reset and not the POL account password reset.

    Just a follow up. I called the POL center today, and a really nice lady made an exception for me to reset my email password (even though I didn't have my codes since they are all destroyed from college, or my old credit card which was shredded from a long time ago lol).

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