Who polices the police?

[ronin sparthos]

this hasn't happened to me either, and i hope to god it never does because it'll probably be the end of my playing FFXI.

the complete and utter lack of customer service that Square-Enix shows to its paying customers is astonishing.

and keep in mind, we're not just people who bought one product from a company, and have a problem with it. we CONTINUE to pay, month after month, for the SAME product! all they have to do is keep us moderately happy, and they can roll in our money for years.

yet, they continue to drop the ball in cases like these. YOU called a GM, and a member of YOUR party got suspended for MPKing... you?

and on top of that, they then refuse to discuss the matter with you. even though you're the one who made the call in the first place?

SQUARE-ENIX : URDOINITRONG.


if this were literally ANY other product than one which is very addictive, they'd have about 10 customers left if that.

i've heard a lot of stories like this lately, and coupled with the account hacking issue with people STILL not getting their accounts back...

i hope and pray every time that i play that i never get involved in a situation like this, because as a matter of principle i refuse to give my hard-earned money to a company that refuses to address issues i have with their service. i'm not always right and i know that, but if a company refuses even to discuss the issue with me to explain why i'm mistaken?

that company is going to have their access to my bank account revoked pronto.

and the more i hear things like this happening, the more i realize that it's probably just a matter of time.


wow, i kinda went off there - but every damn word is true.

November accounts still under investigation FTW - man why dont they just invite the RMT to the playcenter to hack directly if its going to take upwards of near half a year to resolve the issue halfheartedly?

[Sesshoumaru]

can you really expect anything more from GMs?
Keep it simple stupid! ( not calling your stupid but it goes with the acronym)

KISS

don't mention too many details when you speak to a GM. Should of just pointed to the RMT and not even mentioned your friends name. just say x y and z tried to MPK us. Then be disappointed when nothing is done, but at least your friend wouldn't of gotten boned. I'd actually totally believe it if SE was found to be tied to IGE or some other such RMT company. The scene in scar face jumps to mind when the Police guy is like you pay us off we take care of the competition. But anyways Brawl calls me later.