Return Home to Vanadiel only works once?

[Dein]

I've been thinking of coming back to FFXI after a year+ hiatus but since I deleted my character when I left (for various reasons) I decided to call the POL help desk to see if I could get any info about recovering my guy. I got the usual response about it being too long to normally recover my character so I asked about the Return Home campaign to double check if I'd be able to use that. I mentioned I had used this service to recover my character once before and the representative told me that since I had used the campaign for that character I wouldn't be able to use it again to recover him as the Return Home campaign is a one time deal per character. Does anyone know if this is true or is this another case of the representatives making stuff up?

[Rasantath]

call again, dont tell them this time, and see if they figure it out on their own or not?
ask them to check if its possible of course before charging you any money...