They played a video of cannibal corpse's lead singer who called alliance emo faggot cocksucking pussies or something to that effect. It was censored on site, but it's not hard to read lips and many people recognized the video and know the uncensored text. Combine this with typical convention neckbeard psycho/socio behavior and a little extra of people being physically assaulted for expressing their allegiance (one lady with a night elf shirt reportedly was pulled to the ground from behind by her hair a few blocks from the con) and it makes a rather large ball of "wait, this might be a bit much"
Also the double standard. If anyone repeated the things in that video in game, they'd probably see at least a warning, if not a 24 hour infraction for it. But the CMs are standing behind the whole thing as "it's all good clean fun".
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