"You have no Content IDs"

[Deftscythe]

When I tried to log in to FFXI about 30 minutes ago, I got this error:

http://img132.imageshack.us/img132/5163/xierror1rb1.jpg

I've gotten this error before, usually after a disconnect, but it was always solved by a POL restart. This time, however, the error persisted after several POL restarts and a system restart. Reviewing my content IDs shows nothing, reviewing service history doesn't show the IDs having been deleted or canceled, and trying to reactivate gets me this:

http://img167.imageshack.us/img167/4218/xierrorpx8.jpg

Searching here and at other forums hasn't gotten me anywhere. Anyone have any ideas?

[The_OG_Nelta]

you have to input your CC again. Even the same CC will do I think. But thats how I have fixed the problem

[Deftscythe]

Should I be concerned this was caused by a keylogger on my system? Seems a good way to collect CC info if the fix forces you to type the card number. My latest AVG and Norton corporate scans(last night) have come up clean but no protection is perfect.

[The_OG_Nelta]

nah. this happens all the time, especially since they just charged your cc. happens to a lot of people at the start of the month or so. happen to me twice already

[Deftscythe]

Ug. It just told me I can't use my current card as my payment method. I don't have any other cards. Do I have another option?

[Hellfury]

I had it happen last month, SE representative told me the same as OG_Nelta says, you just have to put in the cc info again, then used some english word I can't remember, but in essence, something weird happens and the information gets "unlinked"

[The_OG_Nelta]

Ug. It just told me I can't use my current card as my payment method. I don't have any other cards. Do I have another option?

Get another card, or call SE lol

[Deftscythe]

Looking at their website... does SE seriously not have a toll-free number for support on a game with 500k worldwide subscribers? Why do I keep paying these people

[The_OG_Nelta]

oh its sunday, they aren't open on weekends.

[Cephius]

This happened to a friend of mine yesterday. We re-entered her info (using the same card and everything) and it went through fine.