You guys might not even be perma-banned. The SE Web chat people are about as smart as the people who made this game. He tells me i'm banned until i gave him my info then it turned into just a suspension.
SEI POL Anthony P: Hello, Player, thank you for contacting the PlayOnline Information Center. Just a few moments while I review your question, please.
SEI POL Anthony P: In order for us to more accurately address your issue, we will require additional information. Please give a brief explanation of the issue you are having and please include any error codes or messages you are receiving.
Player: I got banned or something like a bunch of other people today
Player: so i was just wondering
Player: do i keep getting charged on my credit card after im banned?
SEI POL Anthony P: No it stops.
Player: well that's good
SEI POL Anthony P: Are there any other issues I can assist you with right now, Player?
Player: can you tell how long im banned for?
SEI POL Anthony P: It is permanent
Player: i have an item in my inventory that isn't mine, is there anyway i can get that back to the owner?
SEI POL Anthony P: No there is not.
SEI POL Anthony P: Are there any other issues I can assist you with right now, Player?
Player: yes
Player: i known people to get suspended for 3 days for using 3rd party software to hack the game. This was a mistake on SE's part, so why is this permanent?
SEI POL Anthony P: Other accounts have no baring on this account.
Player: i understand that
Player: so what was i officially banned for?
SEI POL Anthony P: For security reasons, we are unable to address your account issues without first verifying your identification. Please respond with the following information:
SEI POL Anthony P: PlayOnline ID
Full Real Name
Birthdate
Complete Home Address (Not e-mail address)
PlayOnline Registration Code
Current Credit Card information, first 4 and last 4 digits only.
Player: ****************
Player: ****************
Player: ****************
Player: ****************
Player: sorry thats my playonline ID, registration code is
Player: ****************
SEI POL Anthony P: We have confirmed that this account take advantage of in-game mechanics not intended as normal means.
Therefore he account has been suspended for 72 hours.
SEI POL Anthony P: Are there any other issues I can assist you with right now, Player?
Player: so its not permanent?
SEI POL Anthony P: It is a suspension
Player: ok, got it
Player: thanks
SEI POL Anthony P: Thank you for visiting PlayOnline Chat support, Player! Take care and hope to see you online!
Thank you for visiting our PlayOnline Chat line. Take care and hope to see you online!
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