How screwed am I?

[Pringles]

http://i35.photobucket.com/albums/d1...is6485/gah.png

Every time I try to delete these files, or look for them, they always reappear. The virus has disabled my Windows Update program from working, and it's disabled my disc drive from reading any disc. I've tried to reformat my laptop, but the disc won't read when I attempt to, so it won't allow me to reformat based off reinstalling my window's start up disc. I can't purchase a virus software from disc, because my disc drive won't read it, and I don't want to purchase one online, because I don't want to input my credit card number over the internet with these files currently on my computer in case it could get intercepted/stolen.

Does anyone happen to know of anything I could possibly try/do? I'm trying to avoid taking it into a computer specialist only to pay them $100-$400 for them to basically just wipe my computer for me.

Here is my computer specs. I purchased it brand new from Best Buy December of 2006. It's a Gateway (Windows XP Media Center Edition 2005) Model #MX3417 or Model #W340UA, the under panel had two stickers with separate model numbers so I've included both.

Any help on this would be much appreciated, thank you in advanced.

[The_OG_Nelta]

Reformat

[Omnipotent]

You don't need a comp specialist to do that.... insert your system restore CD and do it yourself. If you can't call your gateway and have a specialist do it for you. SPending ANY money on reformatting your comp is stupid.

[Pringles]

The issue with reformatting is my disc drive won't read any CD I put into it, including my system restore CD. The motor for the disc drive will spin, and the drivers for the disc drive are present, but the actual reader for some reason will not read any CD, whether it's my system restore, a blank CD-R/RW, DVD, CD, Game disc etc.

I attempted to load my system restore disc onto my main computer and tried to copy it to a USB drive and load it from there but that had also failed.

[Mojo]

If you can answer a few questions, maybe I can help you.

Did your laptop come with a recovery CD, and if so, do you have it?
Do you have access to another computer?
Do you have a USB flash drive or USB hard drive?

[Pringles]

Yes to all 3 of your questions Mojo

[kearnsy]

The issue with reformatting is my disc drive won't read any CD I put into it, including my system restore CD. The motor for the disc drive will spin, and the drivers for the disc drive are present, but the actual reader for some reason will not read any CD, whether it's my system restore, a blank CD-R/RW, DVD, CD, Game disc etc.

I attempted to load my system restore disc onto my main computer and tried to copy it to a USB drive and load it from there but that had also failed.

Are you trying to load the CD while you have windows already booted up? Or are you saying it won't read the CD trying to boot from that instead of windows?

[Pringles]

When I restart my computer, I hit I believe it's either the F-11 or F-12 key to go to system files and it gives me the option to reformat, when it asks for me to insert my system disc, I do, and it attempts to read it, and then pops it out again asking for me to insert my system disc again.

[Mojo]

The first thing you should do is try booting from your recovery disc. Put it in the drive, power off the laptop, and then power on again. There is a good chance that it will boot from the recovery disc (thus not loading anything on your hard drive, including those viruses) and you will be able to continue from there.

Plan B is what you attempted to do, although you need to do it properly or it won't work. The first thing you'll need to do is make an image from your recovery disc. The trial version of Alcohol 120 (Alcohol Soft trial version download) will be able to do this. Download and install it on your other computer, and use the image making wizard to do this. For the image format, choose mds or iso.

When you're done doing this, copy the image you made (You can delete the smaller one if Alcohol made two, it's only used for burning it to a DVD/CD) to your flash drive and then copy it onto your laptop.

Next, you need to install Daemon Tools (- THE DAEMONS HOME) on your laptop. This will create virtual disc drives on your computer. When you've installed Daemon Tools, mount the recovery disc image onto the virtual drive it created and it should run like it normally would.

If the virus is really smart, it will disable the virtual drives you created, although I find that unlikely. There are options if neither of these work, but I'm sure one of them will.

[Mojo]

Well, if your laptop can't read the disc before it boots to windows, then you may be in trouble.

[Pringles]

Well, if your laptop can't read the disc before it boots to windows, then you may be in trouble.

Yea, that's what I was afraid of.

[Ratatapa]

possible that HDD is before CD/DVD in bios that why it dosn't boot on the CD

also before booting in windows do F8 and go in safe mode and try to delete the virus from there

edit also type in run Msconfig and go to startup tag and Uncheck EVERYTHING that seems strange

If your not sure post a SS here of your Msconfig startup tab

[Mojo]

How often did you use your laptop anyways? The DVD drive problem might be unrelated to the virus problem (sometimes stuff just breaks.)

[theo]

I can't purchase a virus software from disc, because my disc drive won't read it, and I don't want to purchase one online, because I don't want to input my credit card number over the internet with these files currently on my computer in case it could get intercepted/stolen.

There really aren't very many antivirus programs worth paying for anyway. Try running MalwareBytes from Safe Mode. If that doesn't work, reformat ftw.

[Mojo]

Honestly, I've paid for Norton Internet Security for several years and never had any problems with viruses (and I download massive amounts of shit too.) It's definitely worth the $50 a year subscription fee, at least in my book. NIS even zapped the account stealing bug when I went to somepage the day it was injected into their database.

[Shadowhusky]

Go to google and look up the viruses there. Chance are there is an FAQ/walkthrough type deal that you can find to completely remove them.

[Cephius]

Download combofix and malware bytes, then run them both from safe mode. Run combofix first. Should get rid of pretty much everything.

[Mandog]

there are tons of free AV progs out there u can try.

this is one
www dot personalfirewall dot comodo dot com

download that one and give it a shot.

[shiarua]

Free ESET Online Antivirus Scanner

[Pringles]

I use my laptop rather frequently, usually for surfing the internet only so I can play FFXI on my main PC without worrying about going to websites on that. I don't use my disc drive rarely ever, except to watch the occasional DVD when I don't feel like turning on my TV, but I don't remember honestly the last time I had used it.

As for my start up tab, I have these clicked. Everything else that is cut off is yahoo messenger which is un-checked. I don't know if any of these are bad or not that are checked, I'm rather computer illiterate on stuff this in-depth:
http://i35.photobucket.com/albums/d1...5/untitled.png

I'm going to download combofirst and malwarebytes now and attempt those to see if they work. Thank you everyone for being so helpful with me.