Retrieving POL ID/Registration Codes

[Kimiko]

Hey guys, trying to recover a secondary POL ID I haven't used in a long time (still paying for it though). Have all the information I need... except the reg code used. Apparently SE will not release any info less you have that code. Is their any way to retrieve the codes what so ever?

[Aro]

Don't think so

[Isolyn]

You can still get the account back. They will just ask you to provide all the account information (CC number, DOB, name, etc). Just tell them you don't have the reg code anymore, they will make an exception for the account.

[Kimiko]

Gave them all that, last thing the rep asked for was the reg code. --;

[cdgreg]

Some reps will allow you to supply the last 4 digits of the PREVIOUS CC used on the account instead. I lost my reg codes (well never kept them), but when I was hacked they allowed me access from supplying all my info and the last 4 digits of the CC previously used on the account. By previous I mean before the one currently on it. At this point I still do not have the reg codes, but there is a flag on my account saying I do not need them.

edit: oh crap you don't have the POL ID? They may be less lenient then.

[SnickySnacks]

I recently (week or two ago) helped someone get his account back. He had no information going in to the call, but kept trying. They figured out it was under his old phone #, his mom's name, and an old credit card number. He had to call like 8-9 times before he sorted it all out (mostly due to him needing to try many different CCs to get the right one and the account rep confusing which account (his, his brother's, his brother's old account) he was trying to recover, but as long as you have *some* idea of what information the account is registered to, you can eventually get back the POL ID and PW, but if you don't have the registration codes you *must* have the CC #, they won't bend on that.

[madpersian]

I did this recently. I had full name, correct address, telephone and email used on account, and the first four and last four digits of my credit card.

I couldn't use the form they have online because that requires the registration key, so I called, said I'd thrown away my game book with my codes a LONG time ago when I'd quit and they gave me my POL ID without an issues. I did not need my password because I remembered what I used.

I suspect if I didn't remember my password they would have made me send in a notarized page certifying my identity.

Good luck.