
Originally Posted by
Caitlyn
I already tried that suggestion. I looked through my bank records and had already asked them everything I needed to know in order to file all the disputes against SE. So, when I explained again my situation to SE they were like sorry we can't do anything since you can't prove ownership. So, I told them exactly what that post suggested, I was like if I'm understanding this correctly, I don't own this account and yet my CC has been charged for this account since 2005. Can you please explain how this could happen and they simply said that I most likely got this account from a friend and took over and started paying for it since SE doesn't have any rules for someone other than the owner paying for the account. So, I was like, I am prepared to file my claim at the bank, which I went to this morning and told them all about this situation to have all my charges that were made on this CC from your company and have already written a letter to the BBB about the customer service I have "not" received from you regarding this situation. They basically told me, go ahead, it won't matter. I'm spending spring break with my sister, who's an attorney and I'm going to see what I can do legally because no matter what I try, they are being complete assholes.