Square Enix Security Token Problem ><

[reccaa]

lol sorry >.< this token thing is pissing me off more because I had a friend shipping it to me which did incur extra cost.. and I had so many plans of lvling subs & cooking...

btw may I tried ur suggestion, I talked to SE Kenny, SE nath something... everyday -.- they all give the same answer..

so yah... I just wish someone who had the same problem would tell me how long it took for them to get it fixed so I set my expectations lol

[Asgon]

Double post, read below.

[Asgon]

this token thing is pissing me off more because I had a friend shipping it to me which did incur extra cost..

Wait, what?
Did your friend use and unlink the token before he sent it to you?
Because if thats the case then its because the token has already been used and now cant be used anymore.

[reccaa]

No.. he did not use it, I used it so that is not the problem... ^^

[Blackjakal]

I had to find a password from long times passed to say this... But I've had the exact same issue described above... For the exact same amount of time... One month. You shouldn't call in and complain. I did it every Monday for 4 weeks. Got a supervisor every time, then the same excuse following: "I apologize for the inconvenience, but at this time we have no estimated time on when that process will be complete. We can see it's being worked on, and you'll be contacted when the progression has completed. Thank you for your patience.". Now it kind of frightens me that a company with such financial power, is having a hard time knowing what each department is doing. Especially when those departments are directly connected to one another...

With all of the above said, I've stopped calling. It's been a month, it's been 5 weeks and 3 days... Not a word on SE's end. I'd consider buying another token because I'm dying to level ranger, but alas, no room. But I'd hate myself if I gave such a terrible lot of folks another 10 bucks for such highway robbery.

[Thorny]

It's a horribly designed system(not being able to relink tokens, not being able to cross regions), but it's not that hard to understand that you need to open an account in the same region as your FFXI account.. and not too hard to link your account to SE account before you activate token either. Idiots blaming idiots for idiotic problems.

[reccaa]

I had to find a password from long times passed to say this... But I've had the exact same issue described above... For the exact same amount of time... One month. You shouldn't call in and complain. I did it every Monday for 4 weeks. Got a supervisor every time, then the same excuse following: "I apologize for the inconvenience, but at this time we have no estimated time on when that process will be complete. We can see it's being worked on, and you'll be contacted when the progression has completed. Thank you for your patience.". Now it kind of frightens me that a company with such financial power, is having a hard time knowing what each department is doing. Especially when those departments are directly connected to one another...

With all of the above said, I've stopped calling. It's been a month, it's been 5 weeks and 3 days... Not a word on SE's end. I'd consider buying another token because I'm dying to level ranger, but alas, no room. But I'd hate myself if I gave such a terrible lot of folks another 10 bucks for such highway robbery.

I hate to give them another 10 bucks... so I'll wait

the last guy i called said something different he "recommended" openning an NA SE account (same as my POL) and told me to wait.. I actually checked my account, the token is no longer linked to my old account, but can't use it yet (says serial number is wrong)..

[Blackjakal]

Yeah, I opened a correct account the first day I made the mistake, it's been giving me that wrong serial number error this entire time. I suppose it'll just be more of a waiting game in any case.

And wow Thorny, I'm not surprised I got flamed in the slightest... Look where I'm posting. I stopped using this forum because of crappy people like you, who find human error to be disgusting because you are so perfect. You've never made a mistake in your life, not even a simple one such as rushing just a little. No need to leave more responses, just wanted to see if anyone else had the same problem as us and got it resolved. I'll give the forums back to the ass hats like yourself who have owned it longer than I can remember.