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Thread: SE being sued.     submit to reddit submit to twitter

  1. #161
    Relic Weapons
    Join Date
    Jun 2007
    Posts
    372
    BG Level
    4

    My account was on my brothers CC. His CC expired and he got a new one but I never transferred the information from his new CC as I have stopped playing yet some how SE was able to find his CC information and start charging his new CC.

  2. #162
    Sandworm Swallows
    Join Date
    Dec 2007
    Posts
    7,108
    BG Level
    8

    Quote Originally Posted by EckoGecko View Post
    My account was on my brothers CC. His CC expired and he got a new one but I never transferred the information from his new CC as I have stopped playing yet some how SE was able to find his CC information and start charging his new CC.
    Transfer of billing.... they didn't some how find it, his bank gave it to them. This is why if you stop playing an MMO, you cancel your shit lol.

  3. #163
    Relic Weapons
    Join Date
    Jun 2007
    Posts
    372
    BG Level
    4

    makes sense.

  4. #164
    Old Merits
    Join Date
    Jun 2007
    Posts
    1,060
    BG Level
    6

    Quote Originally Posted by Neoex View Post
    Double billed for all of my accounts on 7/1/2009,
    Me too.

  5. #165
    Sea Torques
    Join Date
    Oct 2007
    Posts
    632
    BG Level
    5
    FFXI Server
    Bismarck

    I just checked my account history with Squeenix over the last 7 months. I was concerned at first until I added everything up.

    01.02.09 -$15.95
    02.02.09 -$40.95
    03.02.09 -$15.95
    04.02.09 -$25.94
    05.02.09 -$25.94
    06.02.09 -$15.95
    07.02.09 -$15.95

    $15.95 * 7 months = $111.65.

    $156.63 is what I was billed. The difference is $44.98.

    I transferred servers ($25), bought ACP ($10) and got a keyfob ($10).

    Additional services were $45.00 approximately. Squeenix just bills out fucked up sometimes. Make sure you check your bank account history before you waste time on hold with them. They've been offering a lot of extra shit lately that loads of people have been buying.

  6. #166
    Old Merits
    Join Date
    Jun 2007
    Posts
    1,060
    BG Level
    6

    Quote Originally Posted by Magnakai View Post
    I just checked my account history with Squeenix over the last 7 months. I was concerned at first until I added everything up.

    01.02.09 -$15.95
    02.02.09 -$40.95
    03.02.09 -$15.95
    04.02.09 -$25.94
    05.02.09 -$25.94
    06.02.09 -$15.95
    07.02.09 -$15.95

    $15.95 * 7 months = $111.65.

    $156.63 is what I was billed. The difference is $44.98.

    I transferred servers ($25), bought ACP ($10) and got a keyfob ($10).

    Additional services were $45.00 approximately. Squeenix just bills out fucked up sometimes. Make sure you check your bank account history before you waste time on hold with them. They've been offering a lot of extra shit lately that loads of people have been buying.
    I did that myself too, but one account is only 2 months old...

  7. #167
    Tarutaru Sacrifice
    Join Date
    Sep 2008
    Posts
    121
    BG Level
    3
    FFXI Server
    Bismarck

    I came back to FFXI after 3 months with WoW, clearing 99% of the content in 3 months with completely ignoring the content of Burning Crusade is boring.

    I rejoined late first quarter of June. I went through, checked my billing to make sure my card I wanted to use was in there and reactivated my main's content ID. I also went out and paid for ACP and a server transfer back to the home server I started on.

    So far that's $47.94. First thing I do after these transactions is see if my credit card balance updated. With my card, my available credit goes down instantly after a transaction passes and is displayed for me.

    No change.

    Later that month I bought a security token. Now we enter the new billing cycle for July so I check out my service fees.

    Content ID FFXI: $25.90 (This is for June and July)
    ACP: $9.99
    FFXI World Transfer: $25.00
    Sercurity Token: $9.99

    I check my credit card and yes my available credit has gone down.

    SE does not charge directly for a service that you bought until the next billing cycle. So people that presume that are getting double billed should double check before crying foul and SE should make their billing processes a tad more clear.

  8. #168
    Old Merits
    Join Date
    Nov 2007
    Posts
    1,002
    BG Level
    6
    FFXI Server
    Asura

    It's pretty clear that all billing happens at the start of the month, so adding new IDs and fees to your account don't show up until the next bill.

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