Important Annoucement from Square-Enix

[Kimiko]

#Important Notices
From: PlayOnline
Jul. 28, 2009 20:00
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Changes to PlayOnline Member Agreement
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The following section will be added to the PlayOnline Member Agreement under Article 5 "User Responsibilities" and will take effect as of Jul. 29, 2009:

5.2(e) Credit Card Authentication.
For your protection, SEI now requires that all new credit cards used for Fees be registered with either Verified by Visa(R) or MasterCard SecureCode(R). Please go to www.verifiedbyvisa.com or www.securecode.com to register your credit cards. If you do not register your cards on one of these sites, or if your credit card issuing bank has not signed up with either service, you will not be able to access the PlayOnline services. In such case, please contact your place of purchase for return, refund, or exchange subject to the return and exchange policy of the retailer. If:
(1) your place of purchase is unwilling to accept returns or exchanges of opened software AND
(2) you are unable or unwilling to register with Verified by Visa or MasterCard SecureCard AND
(3) it has been less than 30 days since you purchased the software, AND
(4) you are located in the United States or Canada, THEN you may contact PlayOnline Information Center at (858) 790-PLAY (7529) and request a full refund of your purchase price for the Licensed Software, not including shipping and handling charges. Please note that any refund is discretionary and will be contingent upon SEI's receipt of the complete Licensed Software package and confirmation that your credit card is not compatible with either system.

The PlayOnline Member Agreement can be found under "Rules & Policies" on the FINAL FANTASY XI official website or from "Rules & Policies" within "Service & Support" on the PlayOnline Viewer. Please read them carefully and make sure you understand them before you play the game.
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Also from POL site:
We would like to take this opportunity to inform you that we will soon implement a security feature for your protection known as The Payer Authentication Service (3-D Secure). This will be implemented on July 29 at around 2:00 (PDT) after the scheduled registration server maintenance. You can activate these services now at the below URLs:

Visa customers: www.VerifiedByVisa.com
MasterCard customers: www.SecureCode.com

All customers are encouraged to activate the appropriate service beforehand to avoid any issues once the services are implemented. Anyone updating their payment information after July 29 will need to register with the appropriate service before the change can be made.

* Please be sure to check with your credit card company if you are not sure if this service is supported.

* If you are a current PlayOnline member and your credit card company does not support this service, please contact the Information Center for further assistance. Be sure to have the payment method ready when you contact the Information Center.

If you have any questions about these new services, we encourage you to visit the above URLs. Also, the PlayOnline Information Center can be contacted at the below times for further assistance.

We hope you will find additional peace of mind with these security features.

PlayOnline Information Center
https://secure.playonline.com/supportus/index.html
Monday through Friday
9:00 a.m. to 6:00 p.m. Pacific Time

[Valkrish]

hm

[wyred]

The service is not supported by all my CC companies in Singapore. Guess I'm screwed.

[LinktheDeme]

So you need to verify it now to be able to pay?

[Freazer]

i call bs might just be another scam...

[Kimiko]

Basically if your not verified, you can't use POL services period (including FFXI)

[Lasareth]

If I read it correctly, any changes to the CC info or addition of any new CCs are the only times you'll be affected by this... so current players would not be affected. Is this correct or does it affect everyone?

[thetruepandagod]

wait what.... is this gonna affect china at all? or taiwan?

[LordshadowRagnarok]

inb4 "Trying to kill off XI for XIV"

[kemigumi]

i call bs might just be another scam...

FINAL FANTASY XI Official Web Site


dunno

[Mayareira]

* If you are a current PlayOnline member and your credit card company does not support this service, please contact the Information Center for further assistance. Be sure to have the payment method ready when you contact the Information Center.

[Kaisha]

How many more flaming hoops do they have to add to this game for new users?

POL alone is a hurdle for newcomers, let alone the lengthy update process.

[Indalecia]

Does this effect all the gillies in that they use gift cards? or am I missing something?

[chiyio]

just a thought, but couldnt this be looked as a counter measure against accounts with pre-paid credit cards, or something like that? Seeing as how unverified CC's would be likely to be cycled by RMT getting new numbers over and over.


aaaand I just checked on the site, and my visa is ineligable, good game.

[Kipling]

Weird, the visa site won't load for me.

[Gergall]

just a thought, but couldnt this be looked as a counter measure against accounts with pre-paid credit cards, or something like that? Seeing as how unverified CC's would be likely to be cycled by RMT getting new numbers over and over.


aaaand I just checked on the site, and my visa is ineligable, good game.

I was thinking the same. It sounds like an anti-RMT measure.

As I understand it existing players will be unaffected (unless you need to change payment methods or create a new mule account, etc).

[Ryuushin]

I think this line should be bold or highlighted...

For your protection, SEI now requires that all NEW credit cards used for Fees be registered with either Verified by Visa(R) or MasterCard SecureCode(R).

[wyred]

The card I'm using for payments is expiring soon. As this is my first credit card, would I be issued a new CC number?

[Kimiko]

yeah, but knowing SE. They'll bring the wrath of god down regardless. Plus their's a registration server maint later tonight.

[Kimiko]

Even if it is only new cards (which I'm getting a GM verification on), I'd rather people know about it and able to do something ahead of time then get bit in the ass.