lmao.Dear _____________,
Thank you for contacting the Square Enix Online Store Support.
Unfortunately we cannot cancel/refund or exchange your 2015 Holiday Surprise Box [PC DOWNLOAD] order once you have received it.
We understand that you might not like or already own some of the contents of this surprise box, but I'm afraid if we revealed its contents beforehand, then it wouldn't have been a surprise.
We apologize for any inconvenience.
Best,
The Square Enix Online Store Team
XI Wiki



