I think people spend a lot of effort complaining about ncsoft but when you compare them to SE's customer service and such, ncsoft takes care of business in a reasonable amount of time and SE rapes your face continuously. Take their hack/rollback policies for example; ncsoft will reset your password in minutes, maybe an hour tops and will roll your shit back with 10-20 days. Se gives you a one-time item restore and puts you through hoops to get a rollback, which you're lucky if you get!
Anyway, the ncsoft forums are pretty good now. Just think how long it took for SE to offer the linkshell community (and it's BETA right??) and recall how often ppl were hacked cuz of it (theoretically anyway). And it was also three years too late anyway.
XI Wiki



