RROD shipping question

[Bockage]

My Elite RROD'd on me today and I started a repair claim on xbox.com. I have a simple question to those of you who have shipped their 360's to microsoft for repairs after getting RROD. Do I need to provide my own box to ship it in or will they be sending one to me?

Thanks in advance

[Lhyet]

When I sent mine off about a year and a half back, they supplied the box. I should imagine they wouldn't have changed it.

Just don't forget to remove your HDD~

[Freeko]

They provide a box for you takes about 7-10 days for you to get it back when you ship it if its only RROD problem.

[Jedimasta]

They used to send boxes till the realized how much money they were losing. You're gonna need to print the shipping label they sent you and bring it into a UPS store and stop like $10 on the box. I only know this cause I literally went through this process a couple of weeks ago.

[-Zer0-]

Depends on the error, but RRoD should be free. I sent mine in two weeks ago and wasn't charged a cent. Box and all supplied.

[Tokitoki]

When I sent mine in this summer they gave me the option of having a box sent to me (which would have taken 5-7 days or something) or providing my own box. You should have seen something relating to that when you filled out the repair request.

[Bockage]

Wow thanks for all the fast responses. I guess it looks like I'll have to pay a few bucks for a box to ship it in, but that's no big deal. I was able to get it to turn on w/o the red lights, but it froze while playing the xbox logo. Then it went back to RROD. Oh well, no more MW2 for a while.

[-Zer0-]

With how long it takes to repair, I'd just save money and wait for them to send the box. They supply the packaging tape and UPS shipping sticker as well.

[Jedimasta]

It really comes down to getting your Xbox back in 2 weeks when you buy the box or 3 weeks if you wait for the box. $10 that saves you a week is well worth it in my opinion.

[Fistandantilus]

Just curious, how long did the repair claim take? My 360 has been RROD for a while but I've been too lazy to do anything about it since my roommates had a 360 and we just use that now.

[Ramor]

yeah I did the same thing, just about to have my shipped out once I go look up the serial number and fill out the form and whatnot

also, fistandantilus from bismarck?

[Dmitry]

I don't believe they send you boxes anymore like was mentioned.

When mine got that error, it only took about 2 weeks to get back, and they sent me a complimentary one month card with it as well.

[-Zer0-]

Dropped mine off Dec 2 and it's at the "Repair in Progress" stage. It's been that way for...3-4 days I think. Unless they changed something within that time, they still send boxes.

[Mohoss]

Well this is an appropriate thread. My xbox has recently been having trouble reading discs and i noticed on my halo 3 disc and my CoD:WaW disc the xbox has been leaving scratch rings. No, I haven't moved it with a disc in the tray, or while it was running.

I'm sending mine in when i get home from school for semester break. I just looked at the online repair form and it seems that if you choose to just print your own shipping label and provide a box, it will save you a week like someone previously stated, which is what I'm going to do.

[Bockage]

It turned out to be more like 17$ to ship, but IMO it's worth it if I get it back a week sooner.

[-Zer0-]

Just got mine shipped back today if that helps with an estimate of time. Guessing 3-4 days before it arrives

[Fistandantilus]

yeah I did the same thing, just about to have my shipped out once I go look up the serial number and fill out the form and whatnot

also, fistandantilus from bismarck?

No, Bahamut sorry

[Cesaria]

Mine had to go back (unreadable disc errors rather than rrod) and they gave me the choice of having a shipping label emailed to me and printing it off or waiting for a box to be sent to me - I took the quicker option, but then they forked out for a new box to send it back to me anyway. Took about a week each way - but that was UK and they appear to send them to Germany from here to fix.