Do you quick start with the default male or female Commander Shepard (earthborn, sole survivor, soldier class), or do you create a custom Commander Shepard, tugging at Shepard's face like a puppeteer in charge of the robotic arms performing the facial reconstruction?
Custom, of course. Here, as was the case at the beginning of Mass Effect, you sculpt the face of the Reapers' demise. Multiple sliders are your scalpels. The randomise button is for those without the patience to indulge. Then, as before, you pick a class. This time, however, it's a "Cerberus class". Have you worked it out yet?