Didn't see you say anywhere that you called them to see if you can sweet talk them into reversing their decision, might be worth a shot...
Did the person holding your mobs hold them underground? if so SE would ban the whole group. Why as RMT? I dont know...
Maybe there is a difference between the trials with the downloaded software and the 30 day trial that comes with the physical media version?
95% sure NA don't require Zilart don't enter Zilart zones since they were included in the main FFXI core for the release. May apply to trials, I'm not bored enough to check.
NA players got a zilart code in the back of their books. i remember this very well as i (and i'm sure many others) have had the experience of a player not being able to enter korroloka for a worms party b/c they were too thick to follow the instructions in the book. it's possible this has changed more recently but i doubt it.
Look on the bright side. You only lost a free trial account with Lv.12 toon.
Advanced is getting good these days
They're getting really out of hand w/ the bannings of trial accounts. It's evident they don't even investigate.
I think its possible OP may be mistaking trial account for the 30day free access on the ultimate collection, afaik trial accounts can't use expansions. that's the conclusion I've reached based on what he has said... regardless the way it has been worded is confusing at best...
Yeah I remember that quite well myself. I started on PS2 around when cop was released. One long string of code for each expansion. They changed it over the years with one universal code for every expansion and add on so you heard less bitching before level sync came out on "I can't get the Kazham airship quest".
I'm pretty sure you can still buy the ultimate collection with the 3 add ons and get the 14 day trial with a fresh code. I was just looking at it in Best Buy yesterday. You'll have all expans installed but weither or not you have access 14 day vs 30 day, idk the limitations by zone for each. I always assumed if you had them installed and registered that you had access to all areas.
Though knowing SE it might be a simple... Is the account less then 15 days old? and base their judgments on that set of criteria.