I reported Kaelia for breaking the NDA the other day, was shocked at the quick response. Maybe SE support is getting better even if the response might have just been a brush off...
Response from SE:
"Dear Customer,
Regarding your request for Square Enix Support. Please find your answer below.
We are very appreciative that you have brought this to our attention. We will make sure your concern reaches the appropriate management personnel. If you have any additional comments or concerns please contact us at
http://support.na.square-enix.com
Thank you for contacting the SQUARE ENIX Support Center."
Wonder if it'll actually do anything