As of May 11, 2010, we have confirmed the following issues. Please note that the issues listed here do not need to be reported via the Bug Report form.
[Confirmed Issues]
- When the Windows Security screen is shown by pressing Control-Alt-Delete, the following may occur:
Title Screen: The FINAL FANTASY XIV Alpha Version may shut down.
Game Screen: The target cursor, log window, and other graphics may be displayed improperly.
* Please try to avoid using this command.
- During gameplay, the following may occur:
- Graphics may be displayed incorrectly.
- Error messages may appear.
* If you experience any such problems, please log out and then back in again.
- During gameplay, characters may become unable to move in certain locations.
* If this happens to your character, please use Warp or Teleport to free yourself. If this still does not solve the issue, please log in again or create a new character.
- On the title screen, after choosing "Start Game," the graphics may be displayed incorrectly.
* If this occurs, please exit the program and load the FINAL FANTASY XIV Alpha Version once again.
- On the character selection screen, after pressing "Login with Selected Character," "Delete Character," "Select Entered Name," or "Confirm Created Character," an error message saying "The lobby server connection has encountered an error" may be displayed.
* If this occurs, please exit the program and load the FINAL FANTASY XIV Alpha Version once again.
- If you enter active mode immediately after entering a new area, you may become unable to return to normal mode or use certain commands such as logging out.
* If this occurs, log out in any way possible and then log back in. If logging out is not possible, force the FINAL FANTASY XIV Alpha Version client to quit and then log in again.
- Control over the mouse and keyboard may be lost when returning to the FINAL FANTASY XIV Alpha Version window after changing windows with Alt-Tab.
* Please avoid changing windows this way.
* If this occurs, force the FINAL FANTASY XIV Alpha Version client to quit and then log in again.
- Occasionally the screen may go back to the beginning of a given event and then end with an error message.
* Once you have logged back in, you should be able to attempt the event once again.
- If the map is open when a given event begins, control over the main menu, action menu, and other areas will be lost after the event.
* If this occurs, please exit the program and load the FINAL FANTASY XIV Alpha Version once again.
- On NVIDIA(R) SLI(TM) and built-in dual GPU graphics cards from NVIDIA, the FINAL FANTASY XIV Alpha Version may not run correctly.
* This issue may be avoided by turning off SLI functionality. If the game still does not work even after turning off SLI functionality, we suggest adjusting your PC's hardware.
[Corrected Issues]
--- 04/12/2010 ---
- Occasionally Error 40000 was displayed under certain settings, causing the FINAL FANTASY XIV Alpha Version client to quit.
- Previously, the combination of Windows Vista(R) and NVIDIA(R) GeForce(R) series graphics cards could occasionally cause graphics errors that would prevent game progression during the beginning cut scene.
- During installation of the FINAL FANTASY XIV Alpha Version, the following errors would sometimes occur and prevent correct installation:
Error 20526, Error 20614, Error 20613, Error 19903, Error -3
- Configuration settings would not be saved if double-byte characters were used in the Windows user name.
- Upon completing a levequest, there were instances when a levequest target would attack before it disappeared, causing the Alpha Version client to quit.
--- 04/28/2010 ---
- There was an error where the FINAL FANTASY XIV Alpha Version would close during any event and progress would then be impossible after logging back in.
- The server would crash when certain spells were used to attack a large number of enemies at once.
--- 05/05/2010 ---
- There was an error that caused the game to stop and only show a black screen with "Now Loading" displayed.
[Other]
--- 04/12/2010 ---
- We have implemented countermeasures to resolve the server load balancing and connection issues that occurred during the first alpha test.
--- 04/20/2010 ---
- We have implemented countermeasures to resolve character data corruption that can occur in certain situations. Characters with corrupted data are being deleted, so if this occurs, please create a new character.
--- 04/28/2010 ---
- We have implemented countermeasures to help improve the time it takes to do an area change or to log in when there is a significant load on the server.
- We have implemented countermeasures to prevent NPCs and PCs from disappearing when there is a significant load on the server.
- We have updated the login process so that characters with data corrupted due to server issues will not be able to log in, but will instead view an "errCode 3054" error during login attempts. If you receive this error, please try to log in again. If you are still unable to log in after trying multiple times and the "errCode 3054" error is continuously displayed, we ask that you please delete your character and create a new one.
- We have further stabilized the FINAL FANTASY XIV Alpha Version client.
--- 05/05/2010 ---
- We have implemented countermeasures to help prevent area changes from taking too long during times of heavy server load.
- We have taken steps to prevent certain conditions that could cause the servers to crash.
- We have further stabilized the server processes.
--- 05/11/2010 ---
- We have implemented countermeasures to help ease server load caused by battle.
- We have taken steps to prevent certain conditions that could cause the servers to crash.