
Originally Posted by
Kawfee
I had bought from ibuypower in the past, and would not recommend the experience. Basically they shipped me a computer with a POS motherboard, but thought it was the PSU. I had to wait for the PSU to arrive (weeks) to try that, which was a HUGE hassle to put in myself not knowing how to build a computer at that point (kind of makes the idea of a "warranty" bullshit when you are doing all the work even though they supply the part).
When that failed, they told me they'd ship me a new motherboard and I'd have to install it... at that point i told them screw that, I'm returning this broken hunk of junk. They said, fine, as long as you pay shipping. Shipping provided by them, with a fee of $200. I returned it, complained to VISA, who also felt that was bullshit (and gave me the $200 back), learned how to build my own computer (since I just did 1/2 of that working on their POS), and never looked back. (edit: I should mention all of these problems appeared 5 days after I got the computer.)
Granted this was like 4 years ago, perhaps they have improved, but given the way they market their products, the way they don't explain what brand you are getting on the internal parts unless you pay a premium, and the way I was treated, makes me want to never, ever help them get business.