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You have been connected to Agnes ..
Agnes .: Hello, thank you for contacting Ige .com. For which game would you like
Bubbly Bernie: Greetings, adventurer! How are you on this lovely Saturday?
Agnes .: Good. How about you?
Bubbly Bernie: I'm doing fantastic!
Agnes .: Great to hear that.
Bubbly Bernie: How's business today?
Agnes .: Everything's fine.

Would you like me to assist you in placing an order?
Bubbly Bernie: Ahh, yes I would, please
Bubbly Bernie: Youll have to forgive me, I'm not very web savvy. So you might have to walk me through this.
Agnes .: Sure, I'd be glad to.
Bubbly Bernie: Ok... so... what do I do?
Agnes .: If you'll buy currency, all you have to do is to click the "Buy" on the upper left of our homepage.
Bubbly Bernie: whoa whoa whoa, you lost me there. Ok, lets walk through this step by step
Bubbly Bernie: I'll tell you what I see, and youll have to tell me what to do, because Im completely lost
Agnes .: I'm sorry to hear that.
Bubbly Bernie: Ok, so lets start from the beginning, yes?
Bubbly Bernie: I should start by opening a new web browser?
Agnes .: Alright.
Agnes .: Yes, please open mozilla firefox.
Bubbly Bernie: Firefox? Or Internet Explorer? I have both, you know
Agnes .: I see. You can use either Firefox or Internet Explorer.
Bubbly Bernie: Which would you recommend?
Agnes .: I prefer Firefox.
Bubbly Bernie: So I should use Firefox then?
Agnes .: Yes, you may.
Bubbly Bernie: Ok, well Im going to use Internet Explorer because Firefox starts with the letter "F" and I dont like that letter
Bubbly Bernie: Ok, I opened internet explorer. So now what?
Agnes .: Alright, if that's what you prefer.
Agnes .: Please go to our site, www. ige .com.
Bubbly Bernie: hmm, I tried entering that site, and my web browser keeps changing the address to
http://www. ige .com
Bubbly Bernie: how do I make it get rid of the http:// ?
Agnes .: It's still the same, you need not to delete the
http://.
Bubbly Bernie: oh ok
Bubbly Bernie: then what?
Agnes .: If you're already on our homepage, on the left side you'll see the GAME which we sell currency. Please select which game you'll order currency.
Bubbly Bernie: hmmm, well this is a difficult decision
Bubbly Bernie: which game whould you suggest?
Agnes .: What game/s do you play?
Bubbly Bernie: Well, I really enjoy playing Monopoly whenever Im at home. Im also a pretty good Tic-Tac-Toe player
Bubbly Bernie: Oh, and Twister! God I love Twister!
Agnes .: What I mean is what Mmorpg game/s do you play?
Bubbly Bernie: I like to invite the ladies over and we play naked ^^
Bubbly Bernie: OH! You mean I have to choose a game from the list on that page?
Agnes .: You will see the Mmorpg games that we sell currency on the left side of our homepage.
Agnes .: Yes, please.
Bubbly Bernie: Oh ok
Agnes .: Thank you.
Agnes .:
Bubbly Bernie: heck I dunno... I guess I'll just pick Final Fantasy XI, because it starts with the letter "F" and thats my favorite letter
Agnes .: Alright. Please select Final Fantasy and choose your server.
Bubbly Bernie: hmmm, which server should I pick...
Bubbly Bernie: Which server is the best?
Agnes .: The server that you are on.
Bubbly Bernie: aww, well thats nice of you to say
Agnes .: I assume that you have an FFXI account for you want to purchase currency on that game.
Bubbly Bernie: I'll pick Fenrir server, because that server starts with the letter "F" and I dont particularly like, OR hate the letter "F"... its just neutral for me
Bubbly Bernie: ok I clicked Fenrir
Agnes .: Thank you.
Agnes .: Please select now the amount of currency you'd like to purchase
Agnes .: *.
Agnes .: Then click "Add to Cart".
Bubbly Bernie: I would like to purchase 34 million billion kajillion gil please
Bubbly Bernie: but the highest they offer is 50,000K
Bubbly Bernie: should I just click 50,000K a bunch of times?
Agnes .: Yes, the highest currency that we sell is 50,000K gil but you can click that amount many times if you want to order that much.
Agnes .: I mean you can place an order with that amount many times if you want to order that much.
Agnes .: *another order
Bubbly Bernie: hmm, I suppose I will just order 1 helping of 50,000K for now then. Best to keep things simple, right?
Bubbly Bernie: ok I clicked "Add to Cart" and it took me back to the same page
Agnes .: Alright. On the upper right side of our site you will see the Cart, please click proceed to checkout.
Agnes .: Then you will be on our Checkout page. Please fill out the information needed and click checkout.
Bubbly Bernie: Ok, I clicked proceed to checkout
Bubbly Bernie: What information is needed?
Agnes .: Please fill out your First Name, Last Name, E-mail, Phone number, Character name and your desired Payment Method either through PayPal or Moneybookers.
Bubbly Bernie: oh ok
Bubbly Bernie: First Name: Bubbly
Bubbly Bernie: Last Name: Bernie
Bubbly Bernie: Email:
[email protected]
Bubbly Bernie: Phone Number: 867-5309
Agnes .: Please fill out that information on the checkout page.
Agnes .: No need to give it to me.
Agnes .:
Bubbly Bernie: ok, I filled out all my information. Which payment method should I choose?
Agnes .: You can either use PayPal or Moneybookers.
Agnes .: If you have PayPal account, then please use PayPal.
Bubbly Bernie: HOLY COW! This transaction will cost me $1998.75!
Bubbly Bernie: Let me check my paypal account to make sure I have that much.
Agnes .: Alright.
Bubbly Bernie: Oh my, it appears I only have $1998.74 in my account. Any chance you can give me a penny discount?
Agnes .: One moment please.
Agnes .: Thank you for waiting. I'm sorry but your transaction will not be successfull if you only have $1998.74 but because you will place a huge order I can manually add it so you can send your payment directly to PayPal by going to their site,
http://www.paypal.com then you will see the "Send Money" on their homepage.
Bubbly Bernie: tell you what I have a better idea
Bubbly Bernie: Im gonna go out on the street corner and whore myself out for sex for 1 cent real quick
Bubbly Bernie: brb
Agnes .: I see.
Bubbly Bernie: ok Im back... that sure was a quickie
Bubbly Bernie: I have the 1 cent
Agnes .: Alright.
Bubbly Bernie: and Im now ready to proceed with my transaction
Bubbly Bernie: what do I do next?
Agnes .: Great. Thank you.
Agnes .: So do you have enough money on your PayPal account to buy $1998.75?
Bubbly Bernie: yup
Agnes .: Alright.
Agnes .: Are you done filling out the needed information?
Bubbly Bernie: I believe so
Agnes .: I see. Please click the Checkout button found on the bottom of the Checkout page.
Bubbly Bernie: I clicked the checkout button, but it says "Please read and confirm the Terms and Conditions"
Agnes .: Yes, please read the Terms and Conditions and you if you accept it, then please check the box.
Bubbly Bernie: Hmm the Terms and Conditions thing is awfully long. Any chance you can give it to me in a layman's version? Something short and understandable?
Agnes .: First our site is owned by Atlas Tech. Group Inc.
Agnes .: About electronic communications, when you visit our site or send e-mails you are communicating with us electronically and you have consent to receive e-mails from us as well.
Bubbly Bernie: I do not want to give consent to receive emails from you
Agnes .: I see. So what means can we contact you if you have placed an order?
Agnes .: If you place an order we will send confirmation that we received your order and if we have completed your order we also send notification.
Bubbly Bernie: Carrier pidgeon only please
Agnes .: I'm sorry but we only send notification and confirmation through e-mail.
Bubbly Bernie: yes, well I will not give consent for you to contact me by email.
Agnes .: Okay. So you will not place an order?
Bubbly Bernie: I would like to place an order, but you cannot contact me by email
Bubbly Bernie: Carrier Pidgeons work best for me
Agnes .: I'm sorry but we only contact customer through e-mail.
Bubbly Bernie: ok... well I dont DO emails, understand?
Agnes .: Alright. By the way you can always go on chat if you have concerns regarding your order.
Bubbly Bernie: so you agree to contact me by carrier pidgeon then?
Agnes .: I'm sorry but we can't for we only send the notification and confirmation via e-mail but as I've said you can always contact us via chat if you have order concerns.
Bubbly Bernie: Well then how am I supposed to place my order if I dont agree with the terms and conditions?
Agnes .: I'm sorry to hear that. If you don't agree with our terms and conditions then we'll respect if you will not place an order.
Bubbly Bernie: But I would like to place an order. I just refuse to let you contact me through email
Agnes .: You said you don't agree to our terms and conditions, then if you will not place an order because we only send an e-mail and not via carrier pidgeon it's okay, we respect your decision. But if you really like to place an order and we can't send or contact you via e-mail, then feel free to go on chat if ever you want to know if your order went through, the status of your order and if your order has been completed.
Bubbly Bernie: But I dont want to confirm via chat. I want to confirm via carrier pidgeon only. Is that so hard to understand?
Agnes .: I'm sorry but we don't contact the customer via Carrier pidgeon.
Bubbly Bernie: cant you make an exception?
Agnes .: I'm sorry but we only send e-mails not via Carrier pidgeon.
Bubbly Bernie: its not en email. You just tie a little note to its leg. Whats so hard about that?
Agnes .: As much as I'd like to grant your request that's our current process that we can only contact customer either through e-mail or chat.
Agnes .: The confirmation and notification can only be sent through e-mail.
Bubbly Bernie: Wow, you guys are useless. Dont you ever think about the customer?
Agnes .: I do apologize for the inconvenience but that's our current process.
Bubbly Bernie: Well, then, if you cant comply with my requests, how can I place an order here?
Agnes .: I'm sorry but it's in our terms and conditions that you consent to receive communications from us electronically. If you will place an order you agree to receive an email from us not via Carrier pidgeon.
Agnes .: If you don't agree with our terms and conditions then as I've said we respect if you will not place an order with us.
Bubbly Bernie: In that case, I will have to find somewhere that can notify me via carrier pidgeon
Agnes .: You can only place an order if you agree with our terms and conditions.
Agnes .: Alright. I'm sorry if you can't place an order with us because you don't agree with our terms and conditions.
Agnes .: Is there anything else I can help you with?
Bubbly Bernie: Yeah, can you please notify me via email if IGE ever plans on allowing notification via carrier pidgeon?
Agnes .: Sure. May I have your e-mail address, please?
Bubbly Bernie:
[email protected]
Agnes .: Alright. I'll take note of that.
Agnes .: Would there be anything else I can help you with?
Bubbly Bernie: I suppose not
Agnes .: It's been my pleasure to be of service to you. Have a nice day.
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