Blue Screening constantly.

[Meresgi]

Not sure what to do about it, im thinking maybe its my graphics card. I have everything on medium, I would have thought my card could handle that. Anyone else having this issue or know a cause? Here are my specs:

4gigs of DDR2
AMD Phenom IIx2 555 3.8ghz
9800GT Nvidia card
Win 7 64 bit Pro
Gigabyte Mobo - GA-MA 785GM-US2H


In terms of graphics cards, ATI or Nvidia? I know Nvidia pays to have PhysX put in games but according to their own site its in 10 games tops, and nothing I play. Plus I think ATI cards run a little cheaper $$ wise.

Edit: Forgot, the problem basically occurs at random in areas with or without a lot of people/effects/monsters. I've had the game freeze up on me 3 times today during quests where I was in a room with a single NPC sometimes, othertimes I get BSOD just running along a road I had run down 5 times a few minutes beforehand.

[Cooleko]

Could be a lot of problems. please give us the error codes so we can give you ideas.

[Jyoshi]

im having the same problems. i think its cuz i messed with the bios to get the benchmark to score higher ;x

ill post my dump when i get home from work tonight.

i was able to play the beta pretty well with minimal crashing, but tonight, my gf has had it crash numerous times on her (2 were ffxiv actually crashing).

[Meresgi]

Could be a lot of problems. please give us the error codes so we can give you ideas.

Are you talking about the .dmp files? The last time I tried to open them I couldn't find anything that would. Any tips on that?

[Cooleko]

no, honestly if you are getting a blue screen error usually it is because of a piece of hardware. If you give us the code that pops up on the blue screen we can recognize if it was OS RAM PSU GPU related.

(Delete those .dmp they are huge)

[Meresgi]

1: kd> !analyze -v
************************************************** *****************************
* *
* Bugcheck Analysis *
* *
************************************************** *****************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004fde038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000f6032000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

PROCESS_NAME: csrss.exe

CURRENT_IRQL: f

STACK_TEXT:
fffff880`009efa08 fffff800`03200903 : 00000000`00000124 00000000`00000000 fffffa80`04fde038 00000000`f6032000 : nt!KeBugCheckEx
fffff880`009efa10 fffff800`02d97513 : 00000000`00000001 fffffa80`04f1c200 00000000`00000000 fffffa80`04f1c250 : hal!HalBugCheckSystem+0x1e3
fffff880`009efa50 fffff800`032005c8 : 00000000`00000728 fffffa80`04f1c200 fffff880`009efdb0 00000000`00000000 : nt!WheaReportHwError+0x263
fffff880`009efab0 fffff800`031fff1a : fffffa80`04f1c200 fffff880`009efdb0 fffffa80`04f1c200 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009efc00 fffff800`031f3e8f : fffff900`c2536100 00000000`00000001 fffff880`009efe30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009efc40 fffff800`02c817ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009efc70 fffff800`02c81613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009efdb0 fffff960`00182ae4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`034acaa0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : win32k!TimersProc+0x84


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: hardware

IMAGE_NAME: hardware

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_CACHE

Followup: MachineOwner

[Meresgi]

If i'm reading my bug report right, something went flop with my CPU? I'm guessing overheated?

[Jyoshi]

So, I cant play for more than 5 minutes before my pc blue screens, or just restarts. I played beta just fine, and my gf was able to play for 8 hours on day one. now, its just shitty.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000001
BCP3: FFFFF80002D18650
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092410-18642-01.dmp
C:\Users\Joshimitsu\AppData\Local\Temp\WER-32916-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

[Meresgi]

Well bios is completely updated, getting a new GPU in the mail hopefully today and ill have that installed. I can't fit my large heatsink on my CPU so im stuck using the one shipped with it, which kind of sucks. I guess i'll see if the problem persists after I get back from a wedding tonight

[Ecko1]

I'm having the same problem. Get blue screen when trying to start FFXIV.

[Cooleko]

then do what we asked the OP to do... give us the error

[richardd]

i was having the same issues as well. i even made a thread for it awhile back lol. at 1st i thought it was my memory, since 1/3 triple channel memory modules were bad. so i sent it back to OCZ and got 3 new units. they work perfectly, except 1 problem. im still blue screening. Im using a factory overclocked GTX 285 from BFG, and i driversweeped the drivers and tried different versions only to get the same results over and over: blue screen. so i switched out the card and put in my old ass flinstones 7800 GTX and was able to run the game for about an hour with no blue screens whatsoever. even if it looks like gameboy advance. now that i know what the reason behind the blue screening is, im a bit depressed. i got that card as a gift from my old job, and now i cant even use it lol. i dont think i can send it back to BFG because i heard they went out of business? hell, i dont even have my receipt. so i guess im going to have to buy the GTX 460 from newegg. its not the 1gb one, but hopefully itll solve my blue screen problems for good as well, and i can play it at full settings at approx 1600 resolution.

[Cooleko]

richard, I am running a EVGA GTX285 without issues, please upgrade your drivers you should be playing on high settings @ 30FPS.

[richardd]

richard, I am running a EVGA GTX285 without issues, please upgrade your drivers you should be playing on high settings @ 30FPS.

oh, i did. over and over. lol. i even went on some forums and people were complaining about the newer drivers having issues, so i tried using the older ones as well. still nothing. i get the "your PC has recovered from a kernel error" whatever message a few times, but my FFXIV can barely run lol. i get a blue screen after 2 min

im running on an i7 920 with 6 gb of triple channel and win 7 ultimate 64bit

[Cooleko]

same setup here (920 for beta, using 930 now) strange how hardware can be so odd, have you reinstalled windows from scratch to see if its something OS related?

[richardd]

hmmm, no. i guess i can give that a shot lol. but i really doubt it. even with my older card, it plays the game HORRIBLY, but it never EVER blue screens. i havent had 1 crash

[Cooleko]

correct, but windows holds every version of every driver that has ever been on the computer (notice the 12gig folder in windows folder) and sometimes it just messes up beyond repair of a driver update. Also, if your card is under warranty you should call the manufacturer. Blue screens can be hardware failure as well.

[Jyoshi]

i dontknow if it was a placebo effect or what, but, i just went into my device manager and hit update drivers for everything i had in there, ran verifier for an hour and booted up ffxiv. ffxiv ran without crashing. so then i restarted my pc to turn off verifier, and retured the graphics to the normal settings and was able to play for like 40min with no problems, and minimal lag. lets see if this can continue til march

[richardd]

yeah, i reformatted, and it was actually able to run it normally... for about 5-10 min lol. at REALLY low settings too. i dont know if its the GPU or what, but its a bit vexing. even if i get a new card, im wondering if im always going to be running into this issue. all i want to do is run this game at max at about 1600 resolution with AE on and ill be happy. i dont think the 1gb GTX 460 would be able to do that

[Cooleko]

460 is a very nice card. did you mean AO? I know the 480 runs max settings with AO on and gets good returns. 460 should be able to get close.