
Originally Posted by
Cutriss
Better communication would be a roadmap with timeframes on when certain features would be added, and a representative or two that would directly interact with the users. Answer questions and ask us questions in turn, rather than just silent updates that fix one or two things.
Better communication would go a long, long, LONG way in pacifying people. Apologise for the issues. Tell people you're aware of them, and what you're going to do about it. Thank them for sticking it out. Throw them a bone.
Act like you care.