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  1. #1
    Fake Numbers
    Join Date
    Jun 2008
    Posts
    73
    BG Level
    2

    problem with asuran armbands code...

    So Basically I registered my code before I had registered my copy of ffxiv and armbands never showed up. Sent them an email about it and they sent me this back today:

    Dear Customer,
    This email is being sent to you regarding an error with registering a campaign code to FINAL FANTASY XIV. Since you agreed to the required terms, we are pleased to be able to send you a new in-game item bonus code. Keep in mind that the FINAL FANTASY XIV Service Account that was created accidentally will be banned and that this process will not be reversible. This is a one-time offer to resolve your issue; if you do not register the account properly again we will not be able to provide an additional in-game item bonus code.
    The new registration code is: 1234-1234-1234-1234

    - In-Game Bonus Item* FINAL FANTASY XIII
    (initial batch only): Asuran Armguards>* FINAL FANTASY XIV
    (initial batch only): Garlond Goggles>*
    FINAL FANTASY XIV: Collector\'s Edition: Onion Helm>

    If you have item codes for any of the above items, you will need to register the item codes in order to obtain your item. To do so, please follow the steps below:

    1. Log into the Square Enix Account Management System ( https://secure.square-enix.com/account/)
    2. Select the \"Select Service\" option under \"Service and Options\"
    3. Select \"FINAL FANTASY XIV,\" and then \"Add a service account\"
    4. Enter the corresponding item code, and then select \"Next\" Thank you for contacting the SQUARE ENIX Support Center.For additional assistance with this issue, you can reply to this email directly. For assistance with a new issue, please visit the SQUARE ENIX Support Center at http://support.na.square-enix.com.

    So does this mean My account I have now will be erased if I use code? Man SE sucks at customer service...

  2. #2
    Fake Numbers
    Join Date
    Jun 2008
    Posts
    73
    BG Level
    2

    update, guess code they gave me will only work for new players... so I have an asuran armbands code to giveaway/trade/sell... le sigh