
Originally Posted by
Gippo
I would get ahold of them. 90% of me is telling me to say just open the laptop since they already processed the RMA, but I can easily see them being dicks as you say.
make damn sure it wont void the warranty. , then use my steps above if you want to back up your data. then send it to them. you know , the funny thing is, if it turns off when in bios, you technically dont even have to send them the HD at all.
For most hardware issues, you dont need a hd in the system to fix., up to you, as long as you dont have pedo pron , you should be ok to send the HD, they just tell you to back up the data because they have to tell you that. They wont look at your hd, I promise.