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Thread: Account Problems     submit to reddit submit to twitter

  1. #1
    Cerberus
    Join Date
    Oct 2005
    Posts
    490
    BG Level
    4

    Account Problems

    Tried to log on, Eveything was normal..went to the second "Play" screen....but it sais that i have no active content ids purchase 1 or reactivate one (i did not deactive it or anything) so i go to the content id screen...and it gives me and error...so i basically cannot progress pass this because i cant do anything w/o a content id, any ideas?

  2. #2
    BRP
    BRP is offline
    Banned.

    Join Date
    Dec 2005
    Posts
    15,019
    BG Level
    9

    Oh, a LS mate was having the same problem... she didn't get the chance to fix it though, so I don't know.

  3. #3
    CoP Dynamis
    Join Date
    Jul 2005
    Posts
    280
    BG Level
    4

    Re: Account Problems

    Quote Originally Posted by Sefier
    Tried to log on, Eveything was normal..went to the second "Play" screen....but it sais that i have no active content ids purchase 1 or reactivate one (i did not deactive it or anything) so i go to the content id screen...and it gives me and error...so i basically cannot progress pass this because i cant do anything w/o a content id, any ideas?
    might have something to do with the billing server that goes down every bill payment period. I.E. if your credit card was bad then you have to wait to reactivate your i.d... try tomorrow or monday

  4. #4
    Melee Summoner
    Join Date
    Oct 2006
    Posts
    34
    BG Level
    1
    FFXI Server
    Diabolos

    This happened to me i called and they told me to update my billing info. Did that and was good to go.

  5. #5
    Relic Weapons
    Join Date
    Sep 2005
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    301
    BG Level
    4

    hacked and deleted

  6. #6
    Banned.

    Join Date
    Oct 2006
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    10,115
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    yes you have to wait for the server to be up, so you can process your payment.

    Check if your bank acct. is ok (read: with funds). You will have to reactivate your IDs when the server is up again.

    Edit: umm, billing server should be up, i received the notification pop-up (on POL viewer) yesterday night. Update your billing info like the poster above said. i iz stoopid -_-

  7. #7
    Salvage Bans
    Join Date
    Jun 2006
    Posts
    829
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    5

    Happened to me once when my CC expired, updated with the new card, worked fine.

  8. #8
    Bagel
    Join Date
    Mar 2005
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    1,379
    BG Level
    6
    FFXI Server
    Bahamut

    Quote Originally Posted by Narse
    Happened to me once when my CC expired, updated with the new card, worked fine.
    Same, but it happened when the registration servers where down for maintenance so i had to wait till they where done