Laptop Graphic Issue

[Skie]

Ok had my laptop for about 4 years, its a old alienware. It has severe issues of going black and going back to desktop saying that my driver has failed and restarted successfully. I think its a heating issue but not really sure how to fix it. cooling pads don't help at all. Only thing that really makes a difference is setting it on top of the AC.

Heat logs from CPUID Log

Start up:

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version	1.1.6.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model		M5700I-R2 (0x00000213 - 0x02914DC0)

LPCIO
-------------------------------------------------------------------------

Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor	ACPI
	Temperature 0	39°C (102°F) [0xC32] (THRM)

Hardware monitor	Intel Mobile Core 2 Duo T5500
	Temperature 0	39°C (102°F) [0x3D] (Core #0)
	Temperature 1	36°C (96°F) [0x40] (Core #1)

Hardware monitor	ST910021 AS
	Temperature 0	25°C (76°F) [0x19] (Assembly)
	Temperature 2	25°C (76°F) [0x19] (Air Flow)

Hardware monitor	Battery 1
	Voltage 0	16.71 Volts [0x4145] (Current Voltage)
	Capacity 0	4400 mWh [0x1130] (Designed Capacity)
	Capacity 1	370 mWh [0x172] (Full Charge Capacity)
	Capacity 2	370 mWh [0x172] (Current Capacity)
	Level 0		92 pc [0x8] (Wear Level)
	Level 1		100 pc [0x64] (Charge Level)


Processors
-------------------------------------------------------------------------

Number of processors		1
Number of threads		2

APICs
-------------------------------------------------------------------------

Processor 0	
	-- Core 0	
		-- Thread 0	0
	-- Core 1	
		-- Thread 0	1

Processors Information
-------------------------------------------------------------------------

Processor 1			ID = 0
	Number of cores		2 (max 2)
	Number of threads	2 (max 2)
	Name			Intel Mobile Core 2 Duo T5500
	Codename		Merom
	Specification		Intel(R) Core(TM)2 CPU         T5500  @ 1.66GHz
	Package (platform ID)	Socket 479 mPGA (0x5)
	CPUID			6.F.6
	Extended CPUID		6.F
	Core Stepping		B2
	Technology		65 nm
	Core Speed		997.5 MHz
	Multiplier x FSB	6.0 x 166.3 MHz
	Rated Bus speed		665.0 MHz
	Stock frequency		1666 MHz
	Instructions sets	MMX, SSE, SSE2, SSE3, SSSE3, EM64T
	L1 Data cache		2 x 32 KBytes, 8-way set associative, 64-byte line size
	L1 Instruction cache	2 x 32 KBytes, 8-way set associative, 64-byte line size
	L2 cache		2048 KBytes, 8-way set associative, 64-byte line size
	FID/VID Control		yes
	FID range		6.0x - 10.0x
	Max VID			1.225 V



Thread dumps
-------------------------------------------------------------------------

CPU Thread 0	
	APIC ID			0
	Topology		Processor ID 0, Core ID 0, Thread ID 0
	Type			01008001h
	Max CPUID level		0000000Ah
	Max CPUID ext. level	80000008h
	Cache descriptor	Level 1, D, 32 KB, 1 thread(s)
	Cache descriptor	Level 1, I, 32 KB, 1 thread(s)
	Cache descriptor	Level 2, U, 2 MB, 2 thread(s)

	CPUID		 
	0x00000000		0x0000000A	0x756E6547	0x6C65746E	0x49656E69
	0x00000001		0x000006F6	0x00020800	0x0000E39D	0xBFEBFBFF
	0x00000002		0x05B0B101	0x005657F0	0x00000000	0x2CB4307D
	0x00000003		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000004		0x04000121	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04000122	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04004143	0x01C0003F	0x00000FFF	0x00000001
	0x00000005		0x00000040	0x00000040	0x00000003	0x00022220
	0x00000006		0x00000001	0x00000002	0x00000001	0x00000000
	0x00000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000008		0x00000400	0x00000000	0x00000000	0x00000000
	0x00000009		0x00000000	0x00000000	0x00000000	0x00000000
	0x0000000A		0x07280202	0x00000000	0x00000000	0x00000000
	0x80000000		0x80000008	0x00000000	0x00000000	0x00000000
	0x80000001		0x00000000	0x00000000	0x00000001	0x20100000
	0x80000002		0x65746E49	0x2952286C	0x726F4320	0x4D542865
	0x80000003		0x43203229	0x20205550	0x20202020	0x54202020
	0x80000004		0x30303535	0x20402020	0x36362E31	0x007A4847
	0x80000005		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000006		0x00000000	0x00000000	0x08006040	0x00000000
	0x80000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000008		0x00003024	0x00000000	0x00000000	0x00000000

	MSR 0x0000001B		0x00000000	0xFEE00900
	MSR 0x0000003A		0x00000000	0x00000000
	MSR 0x00000017		0x00140000	0x9A548A29
	MSR 0x000000CD		0x00000000	0x00000933
	MSR 0x0000003F		0x00000000	0x00000000
	MSR 0x000000CE		0x00130A29	0x3B530613
	MSR 0x000001A0		0x00000040	0x60952489
	MSR 0x000000EE		0x00000000	0x80B90400
	MSR 0x0000011E		0x00000000	0x74702107
	MSR 0x0000019C		0x00000000	0x883D0000
	MSR 0x00000198		0x06130A29	0x06000613
	MSR 0x00000199		0x00000000	0x00000613

CPU Thread 1	
	APIC ID			1
	Topology		Processor ID 0, Core ID 1, Thread ID 0
	Type			01008001h
	Max CPUID level		0000000Ah
	Max CPUID ext. level	80000008h
	Cache descriptor	Level 1, D, 32 KB, 1 thread(s)
	Cache descriptor	Level 1, I, 32 KB, 1 thread(s)
	Cache descriptor	Level 2, U, 2 MB, 2 thread(s)

	CPUID		 
	0x00000000		0x0000000A	0x756E6547	0x6C65746E	0x49656E69
	0x00000001		0x000006F6	0x01020800	0x0000E39D	0xBFEBFBFF
	0x00000002		0x05B0B101	0x005657F0	0x00000000	0x2CB4307D
	0x00000003		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000004		0x04000121	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04000122	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04004143	0x01C0003F	0x00000FFF	0x00000001
	0x00000005		0x00000040	0x00000040	0x00000003	0x00022220
	0x00000006		0x00000001	0x00000002	0x00000001	0x00000000
	0x00000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000008		0x00000400	0x00000000	0x00000000	0x00000000
	0x00000009		0x00000000	0x00000000	0x00000000	0x00000000
	0x0000000A		0x07280202	0x00000000	0x00000000	0x00000000
	0x80000000		0x80000008	0x00000000	0x00000000	0x00000000
	0x80000001		0x00000000	0x00000000	0x00000001	0x20100000
	0x80000002		0x65746E49	0x2952286C	0x726F4320	0x4D542865
	0x80000003		0x43203229	0x20205550	0x20202020	0x54202020
	0x80000004		0x30303535	0x20402020	0x36362E31	0x007A4847
	0x80000005		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000006		0x00000000	0x00000000	0x08006040	0x00000000
	0x80000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000008		0x00003024	0x00000000	0x00000000	0x00000000

	MSR 0x0000001B		0x00000000	0xFEE00800
	MSR 0x0000003A		0x00000000	0x00000000
	MSR 0x00000017		0x00140000	0x9A548A29
	MSR 0x000000CD		0x00000000	0x00000933
	MSR 0x0000003F		0x00000000	0x00000000
	MSR 0x000000CE		0x00130A29	0x3B530613
	MSR 0x000001A0		0x00000040	0x60952489
	MSR 0x000000EE		0x00000000	0x80B90400
	MSR 0x0000011E		0x00000000	0x74702107
	MSR 0x0000019C		0x00000000	0x88400000
	MSR 0x00000198		0x06130A29	0x06000613
	MSR 0x00000199		0x00000000	0x00000613



Storage
-------------------------------------------------------------------------


Graphic APIs
-------------------------------------------------------------------------

API				ATI I/O

Display Adapters
-------------------------------------------------------------------------

Display adapter 0	
	Display name		\\.\DISPLAY1
	Name			ATI Mobility Radeon X1800 (Microsoft Corporation - WDDM)
	Codename		R520
	Technology		90 nm
	GPU ref clock		27000
	PCI device		bus 1 (0x1), device 0 (0x0), function 0 (0x0)
	Vendor ID		0x1002 (0x1584)
	Model ID		0x7102 (0x2342)

FFXI Running (default settings... was at max but lowering to default helped a little, although not much):

CPUID HWMonitor Report
-------------------------------------------------------------------------

Binaries
-------------------------------------------------------------------------

HWMonitor version	1.1.6.0

Monitoring
-------------------------------------------------------------------------

Mainboard Model		M5700I-R2 (0x00000213 - 0x02914DC0)

LPCIO
-------------------------------------------------------------------------

Hardware Monitors
-------------------------------------------------------------------------

Hardware monitor	ACPI
	Temperature 0	65°C (148°F) [0xD36] (THRM)

Hardware monitor	Intel Mobile Core 2 Duo T5500
	Temperature 0	66°C (150°F) [0x22] (Core #0)
	Temperature 1	65°C (148°F) [0x23] (Core #1)

Hardware monitor	ST910021 AS
	Temperature 0	45°C (112°F) [0x2D] (Assembly)
	Temperature 2	45°C (112°F) [0x2D] (Air Flow)

Hardware monitor	Battery 1
	Voltage 0	16.70 Volts [0x413F] (Current Voltage)
	Capacity 0	4400 mWh [0x1130] (Designed Capacity)
	Capacity 1	370 mWh [0x172] (Full Charge Capacity)
	Capacity 2	370 mWh [0x172] (Current Capacity)
	Level 0		92 pc [0x8] (Wear Level)
	Level 1		100 pc [0x64] (Charge Level)


Processors
-------------------------------------------------------------------------

Number of processors		1
Number of threads		2

APICs
-------------------------------------------------------------------------

Processor 0	
	-- Core 0	
		-- Thread 0	0
	-- Core 1	
		-- Thread 0	1

Processors Information
-------------------------------------------------------------------------

Processor 1			ID = 0
	Number of cores		2 (max 2)
	Number of threads	2 (max 2)
	Name			Intel Mobile Core 2 Duo T5500
	Codename		Merom
	Specification		Intel(R) Core(TM)2 CPU         T5500  @ 1.66GHz
	Package (platform ID)	Socket 479 mPGA (0x5)
	CPUID			6.F.6
	Extended CPUID		6.F
	Core Stepping		B2
	Technology		65 nm
	Core Speed		997.6 MHz
	Multiplier x FSB	6.0 x 166.3 MHz
	Rated Bus speed		665.1 MHz
	Stock frequency		1666 MHz
	Instructions sets	MMX, SSE, SSE2, SSE3, SSSE3, EM64T
	L1 Data cache		2 x 32 KBytes, 8-way set associative, 64-byte line size
	L1 Instruction cache	2 x 32 KBytes, 8-way set associative, 64-byte line size
	L2 cache		2048 KBytes, 8-way set associative, 64-byte line size
	FID/VID Control		yes
	FID range		6.0x - 10.0x
	Max VID			1.225 V



Thread dumps
-------------------------------------------------------------------------

CPU Thread 0	
	APIC ID			0
	Topology		Processor ID 0, Core ID 0, Thread ID 0
	Type			01008001h
	Max CPUID level		0000000Ah
	Max CPUID ext. level	80000008h
	Cache descriptor	Level 1, D, 32 KB, 1 thread(s)
	Cache descriptor	Level 1, I, 32 KB, 1 thread(s)
	Cache descriptor	Level 2, U, 2 MB, 2 thread(s)

	CPUID		 
	0x00000000		0x0000000A	0x756E6547	0x6C65746E	0x49656E69
	0x00000001		0x000006F6	0x00020800	0x0000E39D	0xBFEBFBFF
	0x00000002		0x05B0B101	0x005657F0	0x00000000	0x2CB4307D
	0x00000003		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000004		0x04000121	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04000122	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04004143	0x01C0003F	0x00000FFF	0x00000001
	0x00000005		0x00000040	0x00000040	0x00000003	0x00022220
	0x00000006		0x00000001	0x00000002	0x00000001	0x00000000
	0x00000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000008		0x00000400	0x00000000	0x00000000	0x00000000
	0x00000009		0x00000000	0x00000000	0x00000000	0x00000000
	0x0000000A		0x07280202	0x00000000	0x00000000	0x00000000
	0x80000000		0x80000008	0x00000000	0x00000000	0x00000000
	0x80000001		0x00000000	0x00000000	0x00000001	0x20100000
	0x80000002		0x65746E49	0x2952286C	0x726F4320	0x4D542865
	0x80000003		0x43203229	0x20205550	0x20202020	0x54202020
	0x80000004		0x30303535	0x20402020	0x36362E31	0x007A4847
	0x80000005		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000006		0x00000000	0x00000000	0x08006040	0x00000000
	0x80000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000008		0x00003024	0x00000000	0x00000000	0x00000000

	MSR 0x0000001B		0x00000000	0xFEE00900
	MSR 0x0000003A		0x00000000	0x00000000
	MSR 0x00000017		0x00140000	0x9A548A29
	MSR 0x000000CD		0x00000000	0x00000933
	MSR 0x0000003F		0x00000000	0x00000000
	MSR 0x000000CE		0x00130A29	0x3B530613
	MSR 0x000001A0		0x00000040	0x60952489
	MSR 0x000000EE		0x00000000	0x80B90400
	MSR 0x0000011E		0x00000000	0x74702107
	MSR 0x0000019C		0x00000000	0x88220000
	MSR 0x00000198		0x06130A29	0x06000613
	MSR 0x00000199		0x00000000	0x00000613

CPU Thread 1	
	APIC ID			1
	Topology		Processor ID 0, Core ID 1, Thread ID 0
	Type			01008001h
	Max CPUID level		0000000Ah
	Max CPUID ext. level	80000008h
	Cache descriptor	Level 1, D, 32 KB, 1 thread(s)
	Cache descriptor	Level 1, I, 32 KB, 1 thread(s)
	Cache descriptor	Level 2, U, 2 MB, 2 thread(s)

	CPUID		 
	0x00000000		0x0000000A	0x756E6547	0x6C65746E	0x49656E69
	0x00000001		0x000006F6	0x01020800	0x0000E39D	0xBFEBFBFF
	0x00000002		0x05B0B101	0x005657F0	0x00000000	0x2CB4307D
	0x00000003		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000004		0x04000121	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04000122	0x01C0003F	0x0000003F	0x00000001
	0x00000004		0x04004143	0x01C0003F	0x00000FFF	0x00000001
	0x00000005		0x00000040	0x00000040	0x00000003	0x00022220
	0x00000006		0x00000001	0x00000002	0x00000001	0x00000000
	0x00000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x00000008		0x00000400	0x00000000	0x00000000	0x00000000
	0x00000009		0x00000000	0x00000000	0x00000000	0x00000000
	0x0000000A		0x07280202	0x00000000	0x00000000	0x00000000
	0x80000000		0x80000008	0x00000000	0x00000000	0x00000000
	0x80000001		0x00000000	0x00000000	0x00000001	0x20100000
	0x80000002		0x65746E49	0x2952286C	0x726F4320	0x4D542865
	0x80000003		0x43203229	0x20205550	0x20202020	0x54202020
	0x80000004		0x30303535	0x20402020	0x36362E31	0x007A4847
	0x80000005		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000006		0x00000000	0x00000000	0x08006040	0x00000000
	0x80000007		0x00000000	0x00000000	0x00000000	0x00000000
	0x80000008		0x00003024	0x00000000	0x00000000	0x00000000

	MSR 0x0000001B		0x00000000	0xFEE00800
	MSR 0x0000003A		0x00000000	0x00000000
	MSR 0x00000017		0x00140000	0x9A548A29
	MSR 0x000000CD		0x00000000	0x00000933
	MSR 0x0000003F		0x00000000	0x00000000
	MSR 0x000000CE		0x00130A29	0x3B3B0613
	MSR 0x000001A0		0x00000040	0x60952489
	MSR 0x000000EE		0x00000000	0x80B90400
	MSR 0x0000011E		0x00000000	0x74702107
	MSR 0x0000019C		0x00000000	0x88230000
	MSR 0x00000198		0x06130A29	0x06000613
	MSR 0x00000199		0x00000000	0x00000613



Storage
-------------------------------------------------------------------------


Graphic APIs
-------------------------------------------------------------------------

API				ATI I/O

Display Adapters
-------------------------------------------------------------------------

Display adapter 0	
	Display name		\\.\DISPLAY1
	Name			ATI Mobility Radeon X1800 (Microsoft Corporation - WDDM)
	Codename		R520
	Technology		90 nm
	GPU ref clock		27000
	PCI device		bus 1 (0x1), device 0 (0x0), function 0 (0x0)
	Vendor ID		0x1002 (0x1584)
	Model ID		0x7102 (0x2342)

[Krandor]

65 degrees Celsius shouldn't be enough to overheat a laptop, but you can always try popping it open and cleaning off the fan/vents/etc with some compressed air. I can't see a laptop having it's cutoff point being so low (my older desktop replacement has a cutoff point of around 80c for the GPUs), but since yours is older it might be set like that.

[xopher]

Have you tried uninstalling the graphics driver, rebooting, and reinstalling the graphics driver?