Regarding the Issue Occurred on Beta Phase 4 (Aug. 22)

[Foxer]

NA:http://forum.square-enix.com/ffxiv/t...-%28Aug.-22%29

[NA] Regarding the Issue Occurred on Beta Phase 4 (Aug. 22)

Thank you for playing FINAL FANTASY XIV: A Realm Reborn.

We are notifying about the issues that occurred and measures taken during the Beta Test Phase 4.

-For Worlds under the North America/European Data Centers, we have resolved the issue where in some cases Error 3102 was displayed and was not allowing login.

Since the detail of the error was that it occurs when a Character is left in a World for a short period of time, the error may display upon situations such as connection loss. Even in that case, we have fixed the issue so players are able to login again after a minute or so.

-We have resolved the issue where in some cases Error 90000 was displayed and was having login difficulty.

-We have resolved the issue where in some cases Error 90000 was displayed and players were unable to move to certain areas.

-We have resolved the issue where in some cases players were unable to complete Main Quests and Class Quests even though they were completed.

Also regarding the Beta Test Phase 4, we are currently fixing the data for Characters that had the corresponding issues.

*There are Quests that allows players to choose their rewards, but we have reports saying that the status of the selection stayed as unselected. For Quests that allows players to select their rewards, we please ask our players to select the rewards.

-We have resolved the issue where in some cases players were unable to complete certain Sub Quests even though they were completed.

Also regarding the Beta Test Phase 4, we are sorry to ask our players to abandon the Quest once and offer it again for the corresponding issues if occurred.

*There are Quests that allows players to choose their rewards, but we have reports saying that the status of the selection stayed as unselected. For Quests that allows players to select their rewards, we please ask our players to select the rewards.

-We have made a change, so when receiving damage during an Event and in some cases unable to progress in certain Quests, players will no longer receive damage.

Also, regarding the Beta Test Phase 4, we are sorry to ask our players to abandon the Quest once and offer it again for the corresponding issues if occurred.

-We have resolved the issue where in some cases players were unable to progress Guildleve Release Quest.

Also regarding the Beta Test Phase 4, we are currently fixing the data for Characters that had the corresponding issues.

-We have resolved the issue where in some cases the client program force quits when selecting a Character.

-We have resolved the issue when completing Thaumaturge and Fisher Class Release Quest, the amount of gear set increases by two.
*Gear sets normally increase by one

Also, if affected by this issue, some players will be at a disadvantage compared to other players so for the corresponding Characters, we are planning to implement a compensation. We will notify everyone once we decide on the compensation date and method.

-We have resolved the issue when in some cases during a server outage, the action to mount and call a Minion was disappearing.

Also, for Characters that have the call action disappear, the action has been reinstated.

-We have resolved the issue when in some cases during a server outage, Items that were stored in the Cabinet was disappearing.

Also, for Characters that have lost Items, what was in the Cabinet has been reinstated.

EU: http://forum.square-enix.com/ffxiv/t...-%28Aug.-22%29

[EU] Regarding the Issue Occurred on Beta Phase 4 (Aug. 22)

Thank you for playing FINAL FANTASY XIV: A Realm Reborn.

We are notifying about the issues that occurred and measures taken during the Beta Test Phase 4.

-For Worlds under the North America/European Data Centers, we have resolved the issue where in some cases Error 3102 was displayed and was not allowing login.

Since the detail of the error was that it occurs when a Character is left in a World for a short period of time, the error may display upon situations such as connection loss. Even in that case, we have fixed the issue so players are able to login again after a minute or so.

-We have resolved the issue where in some cases Error 90000 was displayed and was having login difficulty.

-We have resolved the issue where in some cases Error 90000 was displayed and players were unable to move to certain areas.

-We have resolved the issue where players were in some cases unable to complete Main Quests and Class Quests even though they were completed.

Also regarding the Beta Test Phase 4, we are currently fixing the data for Characters that had the corresponding issues.

*There are Quests that allows players to choose their rewards, but we have reports saying that the status of the selection stayed as unselected. For Quests that allows players to select their rewards, we please ask our players to select the rewards.

-We have resolved the issue where in some cases players were unable to complete certain Sub Quests even though they were completed.

Also regarding the Beta Test Phase 4, we are sorry to ask our players to abandon the Quest once and offer it again for the corresponding issues if occurred.

*There are Quests that allows players to choose their rewards, but we have reports saying that the status of the selection stayed as unselected. For Quests that allows players to select their rewards, we please ask our players to select the rewards.

-We have made a change, so when receiving damage during an Event and in some cases unable to progress in certain Quests, players will no longer receive damage.

Also, regarding the Beta Test Phase 4, we are sorry to ask our players to abandon the Quest once and offer it again for the corresponding issues if occurred.

-We have resolved the issue where some cases players were unable to progress Guildleve Release Quest.

Also regarding the Beta Test Phase 4, we are currently fixing the data for Characters that had the corresponding issues.

-We have resolved the issue where some cases the client program force quits when selecting a Character.

-We have resolved the issue when completing Thaumaturge and Fisher Class Release Quest, the amount of gear set where some cases increases by two.
*Gear sets normally increase by one

Also, if affected by this issue, some players will be at a disadvantage compared to other players so for the corresponding Characters, we are planning to implement a compensation. We will notify everyone once we decide on the compensation date and method.

-We have resolved the issue when some cases during a server outage, the action to mount and call a Minion was disappearing.

Also, for Characters that have the call action disappear, the action has been reinstated.

-We have resolved the issue when some cases during a server outage, Items that were stored in the Cabinet was disappearing.

Also, for Characters that have lost Items, what was in the Cabinet has been reinstated.

[Foxer]

Did this happen to anyone else on the GLD20 quest?

http://imageshack.com/a/img853/8725/94sy.png

Aside from the broken text, trading the pot was also a mission on it's own.

[Alkar]

Did this happen to anyone else on the GLD20 quest?

http://imageshack.com/a/img853/8725/94sy.png

Aside from the broken text, trading the pot was also a mission on it's own.

Yes, happened to me as well. I hope they've fixed the ALC guildmaster too because I was unable to talk to him after the first quest.

[Kelenae]

Did this happen to anyone else on the GLD20 quest?

http://imageshack.com/a/img853/8725/94sy.png

Aside from the broken text, trading the pot was also a mission on it's own.

Ya that happened to me too.

[Viena]

Has anyone else experienced an issue where the game would seemingly arbitrarily switch the keyboard layout back and forth from whatever you have it set as to a US one? It's extremely annoying when trying to type symbols. I reported it during both P3 and P4 but it got discarded for not providing sufficient information, as I couldn't provide steps to reproduce it.

[Edelweiss]

Has anyone else experienced an issue where the game would seemingly arbitrarily switch the keyboard layout back and forth from whatever you have it set as to a US one? It's extremely annoying when trying to type symbols. I reported it during both P3 and P4 but it got discarded for not providing sufficient information, as I couldn't provide steps to reproduce it.

Are you talking about it changing to JP? You're hitting the tilde key then.

[Raldo]

Wow, a decent write up with regards to the 3102/90000 issues. I thought Yoshi-P's earlier response was kinda piss-poor (albeit, perhaps a decent stopgap to get people to shut up while they wrote all this up).

We have made a change, so when receiving damage during an Event and in some cases unable to progress in certain Quests, players will no longer receive damage.

I look forward to cheesing a super-hard boss in the distant future like was done in FFXI with AV and the cutscene rewatcher spot.

[Viena]

Are you talking about it changing to JP? You're hitting the tilde key then.

I'm not, I could type normal characters just fine without hiragana stuff ever showing up, it's just the symbols that were switched all over the place. Relaunching the game would fix it most of the time, but not always.

Also, I find it quite absurd how they clutter their English forums by posting all notifications twice for EU and NA players. I'm pretty sure that hardly anything outside of billing related notices should be covered differently.

[Cutriss]

I look forward to cheesing a super-hard boss in the distant future like was done in FFXI with AV and the cutscene rewatcher spot.

I think this is actually a terribly-worded way to say "WE FIXED THE R10 ARCANIST QUEST, GO HAVE FUN WITH YOUR SLUGS GUYS."

[Tokitoki]

I think this is actually a terribly-worded way to say "WE FIXED THE R10 ARCANIST QUEST, GO HAVE FUN WITH YOUR SLUGS GUYS."

Yeah that is exactly what it's saying.

[Alkar]

I think this is actually a terribly-worded way to say "WE FIXED THE R10 ARCANIST QUEST, GO HAVE FUN WITH YOUR SLUGS GUYS."

Except the issue was not only with the ACN class quest. I had a main story CS in Limsa skipped entirely because someone decided to fight ghosts near us and we got hit by an AoE and we couldn't progress the quest because we never received the item to finish it. Thankfully zoning back in prompted the CS again.