Ok so when my account was compromised it was banned, do you think if I do the notary form they will unban it? If so do you think all my equipment and such is still on the account or is it naked now?
Ok so when my account was compromised it was banned, do you think if I do the notary form they will unban it? If so do you think all my equipment and such is still on the account or is it naked now?
just get a rollback call them multiple times and don't take any shit if you are telling the truth about getting hacked or w/e
Or keep calling every so often and hope to god you get one of the few call center people who actually gives a fuck about your account.
And if you decide to contact them via their online chat, if you get SEI POL Bethany, just close the window and try again until you get somebody else. Worthless cunt.
This happened to a linkshell member some time ago. He got his account recovered only to be banned for actions that happened while it was compromised. He (eventually) was able to get the ban overturned. I would assume that, after getting the ban overturned, if they didn't do it already by then, you could request a rollback on the account to recover lost gil and items.
Pretty sure all they do to confirm it's not you is access point check, if it doesn't match the ISP/Location you give them(that was used prior to the banning/compromising) you should get it overturned. Know a few people, and they all got it rolled back -- even have the option of not rolling back as well if you know; they got you ebody/dring.
Would this be a case for a special issue chat? Looks like a possible ban overturn WOOT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!