Hey two questions for you:
1 - Are you a CTC rep login? If so I need you to look someone up for me.
2 - What is your policy on troublshooting EMTA's that are VoIP/HSI enabled if you are a HSI rep?
Hey two questions for you:
1 - Are you a CTC rep login? If so I need you to look someone up for me.
2 - What is your policy on troublshooting EMTA's that are VoIP/HSI enabled if you are a HSI rep?
That doesn't get +1, duh.Originally Posted by Epical
1) Don't think my bosses would be too happy about that tbh.
2) For an arris mdm, reset CM on polaris is your friend. You can reprovision the modem, but it tends to be extremly messy & requires least 1 or more arris resets (not to mention the customer better not be on the line at the time).