Ok, so I don't really know anyone in real life who I wouldn't be embarrassed as hell to ask this question. Its been 5 years since I last had to go job hunting, and that wasn't so much 'job hunting' as it was I walked into the damn thing. I've never actually had to dedicate myself to looking for employment, and thus I'm not really sure how to begin.
I'm not newly out of work, but I'm well past the point where I no longer enjoy waking up everyday. Currently I'm in a call center, and would be interested in trying to find something in IT. Where I am right now wasn't always 'dead end' but they've starting hiring outside for the 'real' IT positions in the company instead of internally, and they way they judge statistics keeps changing at the end of the month when its too late to do anything about it. Also, they've changed the numbers in a way that precludes me from applying, because I work 10 hour shifts my daily stats can't match what they're expecting, and they refuse to make an exception.
I just dont know where to begin looking, and thats what I need help with.
Edit: renamed thread title, little bit more information in OP.
XI Wiki



