Item Search
     
BG-Wiki Search
Results 1 to 18 of 18

Thread: Billing issues.     submit to reddit submit to twitter

  1. #1
    Salvage Bans
    Join Date
    Dec 2007
    Posts
    868
    BG Level
    5
    FFXIV Character
    Seamus Sunder
    FFXIV Server
    Balmung
    FFXI Server
    Phoenix

    Billing issues.

    When I came home today from work, I found that my account had been deactivated due to lack of funds. I delve a bit further and see that I owe 38 dollars in overdue fees for August. I'm confused, I thought they billed for the month during said month, and 38 dollars? Why so much? I only have two characters and even if that total is combined for August and September it still wouldn't be 38 dollars.
    Help prease.

  2. #2
    New Merits
    Join Date
    Jun 2008
    Posts
    241
    BG Level
    4
    FFXI Server
    Bismarck

    Possibly a charge for lack of funds?

  3. #3
    Fake Numbers
    Join Date
    Jan 2008
    Posts
    75
    BG Level
    2

    World Transfer Service = $25

  4. #4
    Salvage Bans
    Join Date
    Dec 2007
    Posts
    868
    BG Level
    5
    FFXIV Character
    Seamus Sunder
    FFXIV Server
    Balmung
    FFXI Server
    Phoenix

    So they charge transfer services at the end of the month? I didn't know that, thanks a lot ^^.

  5. #5
    Salvage Bans
    Join Date
    Aug 2006
    Posts
    942
    BG Level
    5

    Having a little problem too
    http://img161.imageshack.us/img161/7...rrrrrornw1.jpg
    I triple checked the card numbers and everything and waited a hour in between tries.

    Anyone else having a similar issue?

  6. #6
    Chram
    Join Date
    Sep 2006
    Posts
    2,567
    BG Level
    7

    Quote Originally Posted by Seraphise View Post
    Having a little problem too
    http://img161.imageshack.us/img161/7...rrrrrornw1.jpg
    I triple checked the card numbers and everything and waited a hour in between tries.

    Anyone else having a similar issue?
    Are you using a Gift Card? Beacause if you are you need to register your information first on the website then do the POL stuff.

  7. #7
    Salvage Bans
    Join Date
    Aug 2006
    Posts
    942
    BG Level
    5

    No, its a normal credit card.

  8. #8
    Chram
    Join Date
    Sep 2006
    Posts
    2,567
    BG Level
    7

    Quote Originally Posted by Seraphise View Post
    No, its a normal credit card.
    Might want to re check your info then.

  9. #9
    Relic Weapons
    Join Date
    Jun 2005
    Posts
    370
    BG Level
    4
    FFXI Server
    Quetzalcoatl

    Reenter your CC info. Happens to someone every month...

  10. #10
    Relic Shield
    Join Date
    Oct 2006
    Posts
    1,588
    BG Level
    6

    Quote Originally Posted by Seraphise View Post
    Having a little problem too

    I triple checked the card numbers and everything and waited a hour in between tries.

    Anyone else having a similar issue?
    it is early of the month, usually they doing the billing maintainance around 30th~2nd of the month, so expect that there might be a little problem.

  11. #11
    Salvage Bans
    Join Date
    Aug 2006
    Posts
    942
    BG Level
    5

    Quote Originally Posted by Ambir View Post
    Reenter your CC info. Happens to someone every month...
    As I said, I have reentered it, Its just not accepting it. The image I posted is after entering new card info. Suppose i'll just wait, maybe it is honestly too busy.

  12. #12
    Relic Weapons
    Join Date
    Jan 2006
    Posts
    343
    BG Level
    4
    FFXI Server
    Fenrir

    Had that happen to me earlier. Had the card I've been using for 4 years now, and it claimed that the card info was invalid. Used info from another card, and worked first shot. Go figure -___-

  13. #13
    New Spam Forum
    Join Date
    Jun 2007
    Posts
    184
    BG Level
    3
    FFXI Server
    Lakshmi

    Another thing to remember is to check the expiration dates on your CCs. I was stumped when I couldn't reactivate my ID until I took a really close look at the card...

  14. #14
    Salvage Bans
    Join Date
    Dec 2007
    Posts
    868
    BG Level
    5
    FFXIV Character
    Seamus Sunder
    FFXIV Server
    Balmung
    FFXI Server
    Phoenix

    Mine doesn't expire till 2011, so that wasn't it. Like someone said earlier, it was probably the fee for moving servers, i was under the impression they billed you when you moved and not at the end of the month.

  15. #15
    Ashira
    Guest

    Also, if you pay for two accounts and have to like, re-enter the info for both because of lack of funds, etc, you have to wait 30 minutes before using the same card again, or you get that error message shown.

    Not sure if this is the case y'all are running into, just saying.

  16. #16
    Salvage Bans
    Join Date
    Aug 2006
    Posts
    942
    BG Level
    5

    Quote Originally Posted by Eraphiel View Post
    Had that happen to me earlier. Had the card I've been using for 4 years now, and it claimed that the card info was invalid. Used info from another card, and worked first shot. Go figure -___-
    I don't remember what CC I used for my first acct so this was my only "Safe One" and I really don't want to risk it.

  17. #17
    Melee Summoner
    Join Date
    Jul 2008
    Posts
    40
    BG Level
    1
    FFXI Server
    Asura

    @ Seraphise

    I had similar problems early this year. Turned out my bank card security center got all crazy, and after 4 years of paying out of the same account they decided that 3 charges from SE at the same time every month sounded fraudulent. Might want to call up your cardmember services and make sure they don't have SE on a security block. I had to call in every month for about 4 months but they finally got tired of hearing from me and no longer block the charges.

  18. #18
    Nidhogg
    Join Date
    Jul 2006
    Posts
    3,999
    BG Level
    7

    Quote Originally Posted by Ashira View Post
    Also, if you pay for two accounts and have to like, re-enter the info for both because of lack of funds, etc, you have to wait 30 minutes before using the same card again, or you get that error message shown.

    Not sure if this is the case y'all are running into, just saying.
    onoz Ash is RMT!

Similar Threads

  1. Content ID Charges and Billing Issues
    By CerberusResin in forum FFXI: Everything
    Replies: 74
    Last Post: 2011-08-10, 08:57
  2. Billing Issues?
    By Aspec in forum FFXI: Everything
    Replies: 5
    Last Post: 2009-05-08, 11:58
  3. Billing issues?
    By Willary in forum FFXI: Everything
    Replies: 10
    Last Post: 2009-04-26, 04:31