account reactivation (LM-17)

[Nattack]

currently at an hour and 30 minutes queue for webchat. this sucks, I want my account back. SE why you dun this, whats the fucking point.

Greetings,

You are being sent this notice to inform you that since you previously requested a credit card chargeback for PlayOnline, the PlayOnline account linked to your credit card has been suspended. Please be assured that we have not chosen this course of action lightly, but instead see it as a necessary method of combating the increased misuse of credit cards. We feel that this preventative measure will greatly lessen the impact of such illicit activity on future accounts.

To reactivate the PlayOnline account, which will not incur any negative strikes against it, please contact the PlayOnline Information Center via telephone at (858) 790-PLAY (7529) or by utilizing online web chat at https://secure.playonline.com/supportus/. In order to assist you as quickly as possible we have created a special flow to help players affected by this. The Information Center will be open from Monday-Friday 9am-6pm with a special option setup to quickly assist you with account reactivation. In addition to normal business hours, we will be offering special chat support on Saturday, May 30th, from 11am to 4pm (PDT). For Saturday support please disregard the message on the website stating that chat is unavailable on the weekend.

Please have the following forms of identification ready to expedite the reactivation process.
- PlayOnline ID
- First and last 4 digits of current credit card

We apologize for the inconvenience this will no doubt cause, but hope that you understand the necessary steps behind the decision making process. We hope to hear from you soon.

=================================
PlayOnline Information Center
For the latest news, help, and support please visit:
www.playonline.com

[test123]

what bot did you use? LM-17 also used for inactive accs?

[antihero]

its for doing a chargeback on your credit card for playonline's charge anytime during the lineage of your account, friend got it and the time he charged it back was in june of 04

[Nattack]

I'm on playstation 2, lols

and yeah. if i requested a chargeback, it must have been a long ass time ago. I dont remember ever looking into it.

1hour 45 minute wait ; ;

[Nattack]

final verdict: 2 hours and 30 minutes,
time spent with SEI agent: 5 minutes

my account is put into a queue for reactivation