Security Token Registration Suspended (2009-04-28)

[Gergall]

Please note that the issue has been resolved!

Square Enix Account Technical Difficulties: Follow-up

We would like to take this opportunity to provide our users with an update regarding technical difficulties with the Square Enix Account Management System.

We are pleased to announce that the Square Enix Account Management System is now available. However due to the effects of the technical difficulties, the registration of brand new security tokens has been suspended until further notice. Our technical staff is continuing to work on the issue and the new updates will follow as additional information becomes available.

We apologize for any inconvenience this may be causing.

[Date & Time]
Apr. 28, 2009 from 4:03 (PDT)

[Issue Details]
Unable to register new security tokens.

[Cause]
Under investigation

[Affected Services]
Square Enix Account Management System

FINAL FANTASY XI Official Web Site

During the following period, we were previously experiencing technical difficulties with the Square Enix Account management system that prevented users from using the system.

Additionally, we previously announced that this issue began at 3:03 (PDT), but we have now confirmed that the registration function for the security token was not working correctly since around 0:00 (PDT).

Currently, the recovery operations are compere and the issue has been resolved. It is now possible to once again use the Square Enix Account Management System.

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Apr. 28, 2009 from around 0:00 to 5:35 (PDT)

[Details]
- Unable to register new security tokens
- Unable to utilize the Square Enix Account management system

[Cause]
An issue with the server program

[Affected Services]
Square Enix Account

http://www.playonline.com/ff11us/pol...ews16137.shtml

[Questionable]

I registered luckly yesterday.. no issues myself...

Anyone notice our token was made in China? OMGRMTREVERSEENGINEEREDOURCODE

[Apelila]

Huh. I wonder what broke.

[Neb]

I bet I will get mine today and it will be totally F'ING USELESS AFTER WAITING 2+WEEKS for the damn thing.

[Gergall]

I'm sure the suspension won't last very long, but I just wanted to post the original message in case some people on BG do finally get their tokens today.

[Meian]

I bet I will get mine today and it will be totally F'ING USELESS AFTER WAITING 2+WEEKS for the damn thing.

Same will happen to me...

[Izzy]

ibt "SE always screws over EU players"

[Mizango]

I bet I will get mine today and it will be totally F'ING USELESS AFTER WAITING 2+WEEKS for the damn thing.

Yeah, I'm kind of tired of waiting for that shit. Curious to see the specifics of what's going on in regards to this issue.

[Seibar]

Wow I hope this is a temporary problem for a few hours or something.
Karma says I'll have mine waiting when I get home tonight!

[Olo401]

I bet they're "fixing" the thing where you keep your satchel when you deactivate the token..

[Gergall]

I bet they're "fixing" the thing where you keep your satchel when you deactivate the token..

This feature was advertised before the tokens went on sale.

[Gergall]

During the following period, we were previously experiencing technical difficulties with the Square Enix Account management system that prevented users from using the system.

Additionally, we previously announced that this issue began at 3:03 (PDT), but we have now confirmed that the registration function for the security token was not working correctly since around 0:00 (PDT).

Currently, the recovery operations are compere and the issue has been resolved. It is now possible to once again use the Square Enix Account Management System.

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Apr. 28, 2009 from around 0:00 to 5:35 (PDT)

[Details]
- Unable to register new security tokens
- Unable to utilize the Square Enix Account management system

[Cause]
An issue with the server program

[Affected Services]
Square Enix Account

FINAL FANTASY XI Official Web Site

[Firedemon]

I still haven't received my fucking token anyway. They should just activate the satchel instead of sending me some shitty piece of plastic that I'm deactivating after.

[Odin'sLaw]

this explains why when i tried to do my Token now after waiting exactly 3 weeks for it why it locked me out of my account when i tried to use it SE! another thing to add to the list of broken crap you love to so break ><

[ringthree]

A member of my LS had a problem with this morning. He did the registration right (followed the guide here) and it still locked him out. This looks like it explains the situation.

[sunvision]

I just have this feeling, that Square ran out of stocks for the Token instead.... Thats why people can't purchase new tokens right now, because there isn't any stock!.

[AzazaelFenrir]

maybe they are letting us turn it off, then back on. . . /dream

[Midnightjade]

I received my token yesterday and set it up last night. It seems to be working fine although the setup process is kind of arcane - I'm glad there's a guide for it on these boards.

Oddly, my first thought when I got Mog Satchel working was, "Oh, now I can carry around my Halcyon Rod all the time". I haven't fished at all in almost a year so I don't know where that came from.

[ringthree]

I just have this feeling, that Square ran out of stocks for the Token instead.... Thats why people can't purchase new tokens right now, because there isn't any stock!.

SE doesn't make the Tokens, they don't control the supply or the stock.

I don't understand why so many people think that SE has complete control of the universe and that anything that goes wrong can squarely be blamed on them.

[Izzy]

they don't control the supply or the stock.

Don't they though? They order their own stock from the token company, then resell?