Introducing the "Character Reactivation Service"! (05/27/2009)

[Araelus]

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Up until now, adventurers wishing to make a comeback from early retirement have had to wait for the limited-time event, the Welcome Home to Vana'diel Campaign, to swing around. But due to popular demand, from today onwards, we are proud to announce that this long-serving campaign has been succeeded by a permanent feature: the "Character Reactivation Service"!

Unlike the Welcome Home to Vana'diel Campaign of old, no bonus items will be distributed to users of this new service. However, we feel that this will be more than compensated for by the fact that your retired heroes can be restored to active service whenever the itch for adventure overwhelms you!

Seven glorious years have passed since adventurers began striking out for the far reaches of the ever-evolving realm of Vana'diel. What exciting changes has the world undergone since you last set foot upon it? There is only one way to find out!

Learn more about the Hero Revival Service here.

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The Character Reactivation Service offers customers who have deleted their characters an opportunity to adventure through Vana'diel once again with their original characters. When you obtain a FINAL FANTASY XI Content ID, you can have previously deleted character data restored onto that ID, and resume play immediately!

* The application process for the Character Reactivation Service will differ according to your current FINAL FANTASY XI service status. Please confirm whether you are eligible before applying.
* Even if you are eligible for this service, there may be rare cases in which character reactivation is not possible.

Eligibility for the Character Reactivation Service

- The applicant must be a current PlayOnline member.
- The applicant has cancelled a FINAL FANTASY XI Content ID, and is unable to use the regular Content ID reactivation process because the reactivation period has passed.
- The applicant has deleted his or her character.
* The above eligibility also applies to applicants who have deleted their characters on their Content IDs before creating a different character on the same Content ID.
* The above eligibility also applies to applicants who have deleted their characters on their Content IDs before cancelling the ID itself.

Applicants will be ineligible for the service if any of the following apply:
- The applicant has cancelled his/her PlayOnline account, but has never obtained a FINAL FANTASY XI Content ID.
- The character has not been deleted automatically or deleted by the applicant.
- The character has not been deleted and can be reactivated using "Reactivate Content ID" under Membership.
- The applicant is currently playing, using the 14 Day Free Trial.
- The applicant had his/her PlayOnline membership revoked due to violations of the "PlayOnline Member Agreement," "PlayOnline Software License Agreement," "FINAL FANTASY XI Software License Agreement," and/or "FINAL FANTASY XI User Agreement."

Customers who can still reactivate their characters through the regular reactivation process cannot use the Character Reactivation Service. Please confirm before applying.

[ Regular reactivation process ]
Character data is stored for 3 months after the Content ID has been cancelled. Within that time frame, Content IDs can be reactivated. If you perform reactivation procedures after 3 months have passed and your data has not yet been deleted, you will be able to reactivate your Content ID. If you would like to reactivate a Content ID, you can do so on the PlayOnline Viewer from:
Service & Support → Membership → Contents → Reactivate ID.

Customers who cannot reactivate their characters through either of the above methods are eligible for the Character Reactivation Service.
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Character Reactivation Service Q&A

NOTE

Please note the following:

* Before you apply for the Character Reactivation Service, please make sure that your web browser is configured to accept cookies.
* Customers who are able to use the regular reactivation process for PlayOnline and FINAL FANTASY XI services are asked to do so.
* Applications cannot be accepted during PlayOnline/FINAL FANTASY XI maintenance.
* Customer support is unable to field questions regarding eligibility. Please confirm your eligibility by completing the application process.

Payment

Fees will be incurred once the character reactivation process has been completed. The fee is $12.95 (USD) for the first character, and $1.00 (USD) for each additional character beyond the first. Payments will be due the month following reactivation.

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http://www.playonline.com/ff11us/crs/images/sttl01.gifAgree to the "Character Reactivation Service Guideline."

http://www.playonline.com/ff11us/crs/images/sttl02.gifApplication Process

http://www.playonline.com/ff11us/crs/images/sttl03.gif Issuing of New Registration Code

http://www.playonline.com/ff11us/crs/images/sttl04.gifObtaining FINAL FANTASY XI Content IDs

http://www.playonline.com/ff11us/crs/images/sttl05.gifSelect character(s) for reactivation

http://www.playonline.com/ff11us/crs/images/sttl06.gif Reactivation complete

Character Reactivation Service Guideline

In order to apply for the Character Reactivation Service, the applicant must read, understand, and agree to the "FINAL FANTASY XI User Agreement" and the "Character Reactivation Service Guideline" below. Once the application process is completed, it is understood that the applicant has agreed to all the terms in the guideline.

[ About Character Reactivation ]
- You may be unable to reactivate every character that you created in the past. Please check which of your characters can be reactivated in the management screen before obtaining Content IDs.
- Even if a character is reactivated, certain data (such as items and equipment that were put up for sale in the auction house) may be irretrievable.
- If the name of your reactivated character is the same as another character currently being used in that world, you will need to select a new name for the reactivated character at the initial login.
- If you create new characters on the Content IDs you obtained, you will be unable to use them for the characters you wish to reactivate.

[ About Real Money Trading (RMT) ]
The purpose of the Character Reactivation Service is to provide an easy way for FINAL FANTASY XI players who have cancelled their Content IDs to resume playing with their original characters.
Therefore, it is strictly forbidden for users to utilize this service for RMT (Real Money Trading) transactions such as character/account selling. Also, Square Enix Co., Ltd and all of its subsidiaries cannot be held responsible for any and all damages resulting from applicants violating this agreement.

[ Other Agreements ]
- To enjoy expanded services such as FINAL FANTASY XI: Chains of Promathia, you will need to install the appropriate expansion disc.
- This service applies to former PlayOnline members who joined using the North American version of the PlayOnline Viewer. Thus, North American versions of PlayOnline and PlayOnline-compatible software are needed in order to apply for reactivation and resume play.

FINAL FANTASY XI Character Reactivation Service

[Kongolo]

2nd!

[spooky]

Just what the player base has been asking for ages!

[Fridell]

Might be handy for people who quit FFXI and missing it but felt no need to come back...
Oh wait!

[dejet]

Very nice. I wont ever use it(well maybe someday lol) but it is a very nice thing. Where is that guy who was asking about this like 1 week back? should hit him up lol.

[test123]

so if you have an account, but deleted the character, you can restore your deleted character??

[Gergall]

Very nice. I wont ever use it(well maybe someday lol) but it is a very nice thing. Where is that guy who was asking about this like 1 week back? should hit him up lol.

I thought the same thing and bumped his thread ("to late?") in Standard an hour or so ago, so I hope he sees it.

so if you have an account, but deleted the character, you can restore your deleted character??

I read the OP twice and I am still not sure if you can use this to restore a deleted character on an otherwise normal and active account. Doesn't hurt to try, though!

[Day]

Eligibility for the Character Reactivation Service

- The applicant must be a current PlayOnline member.
- The applicant has cancelled a FINAL FANTASY XI Content ID, and is unable to use the regular Content ID reactivation process because the reactivation period has passed.
- The applicant has deleted his or her character.
* The above eligibility also applies to applicants who have deleted their characters on their Content IDs before creating a different character on the same Content ID.
* The above eligibility also applies to applicants who have deleted their characters on their Content IDs before cancelling the ID itself.

[Olo401]

So then what's the definition of "current PlayOnline member"? Personally I would think if someone deleted their characters and cancelled all their content IDs and are not incurring a monthly charge, they would no longer be a current member.

I don't get it.

[Day]

I think you guys are over thinking it. If you can log into POL, you're a member.

[Thistle]

Fees will be incurred once the character reactivation process has been completed. The fee is $12.95 (USD) for the first character, and $1.00 (USD) for each additional character beyond the first.

You really want me back, don't you? And you know how to make me want to play again.

It's ACP all over again! Let's wring every little fee we can out of the playerbase!

[Mizango]

I still play but this is cool for a few friends of mine that left a looooong time ago and were kind of hoping to have a chance to come back. Especially for those that don't want to start anew upon their return.

So in that regard that's win sauce.

[The Blackrose]

So then what's the definition of "current PlayOnline member"? Personally I would think if someone deleted their characters and cancelled all their content IDs and are not incurring a monthly charge, they would no longer be a current member.

I don't get it.

POL is a stand-alone service, not requiring active content IDs to maintain an account. FFXI's content IDs are merely tied to a particualr POL account.

[carve]

You really want me back, don't you? And you know how to make me want to play again.

It's ACP all over again! Let's wring every little fee we can out of the playerbase!

I think this only means you have to pay the monthly fee for the character you just reactivated, which is common sense.

Also, if this works like the Return Home to Vana'diel Campaign, it's a great way to rename your chars. Just transfer all gil and non ex items, you can get a new name in less than 2 days.

[Tsuko_Asura]

I'm confused. You've always been able to do this, you just had to contact Square and tell them to restore your deleted character. O.o;

[test123]

Jasmin on valefor had his account jacked by Taj, when he recovered his account he found his character deleted. SE said they were unable to restore his character.

So why the fuck does SE say now: "* The above eligibility also applies to applicants who have deleted their characters on their Content IDs before cancelling the ID itself."??

[The Blackrose]

Jasmin on valefor had his account jacked by Taj, when he recovered his account he found his character deleted. SE said they were unable to restore his character.

So why the fuck does SE say now: "* The above eligibility also applies to applicants who have deleted their characters on their Content IDs before cancelling the ID itself."??

You got the wrong idiot on the other end.

[Tobatobu]

Cool, maybe some of those people that had their accounts jacked and deleted will be able to come back.

Only a matter of time, before SE starts letting you restore characters to other accounts.

How long have we asked to move that high level mule to a second account. Let me see... charge your customer $1 or charge them an extra $12.95.

[Ultimagi]

How long have we asked to move that high level mule to a second account. Let me see... charge your customer $1 or charge them an extra $12.95.

Too many people would sell characters this way.

[Gergall]

Too many people would sell characters this way.

I disagree, as it's already entirely possible to buy/sell accounts (and people do). Would the ability to break off a mule into a new account really help RMT? If so, how?

BTW I don't think it should be possible to send a mule to an existing account. I'm only talking about creating a new account for a mule character to be transferred to.