Beta Repeat...

[Yumihime]

So I'm getting the "FFXIV has stopped working error" AGAIN. I let it go for the beta... but I'm not paying for something that is going to do this.... Any suggestions before I call Tech Support and play the waiting game?

[sruon]

What are your specs?

90% of the time it's because your comp is shit or drivers aren't updated.

[Yumihime]

I wouldn't doubt it. Mind you, I don't know what all I should post to get help...

OS Name Microsoft® Windows Vista™ Home Premium
Version 6.0.6002 Service Pack 2 Build 6002
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name B-ROCK-PC
System Manufacturer Dell Inc.
System Model Inspiron 1545
System Type X86-based PC
Processor Pentium(R) Dual-Core CPU T4200 @ 2.00GHz, 2000 Mhz, 2 Core(s), 2 Logical Processor(s)
BIOS Version/Date Dell Inc. A07, 5/13/2009
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "6.0.6002.18005"
User Name B-Rock-PC\B-Rock
Time Zone Central Daylight Time
Installed Physical Memory (RAM) 2.00 GB
Total Physical Memory 1.96 GB
Available Physical Memory 825 MB
Total Virtual Memory 4.17 GB
Available Virtual Memory 2.23 GB
Page File Space 2.25 GB
Page File C:\pagefile.sys

Name Mobile Intel(R) 4 Series Express Chipset Family
PNP Device ID PCI\VEN_8086&DEV_2A42&SUBSYS_02AA1028&REV_07\3&2AC F1E9&0&10
Adapter Type Mobile Intel(R) 4 Series Express Chipset Family, Intel Corporation compatible
Adapter Description Mobile Intel(R) 4 Series Express Chipset Family
Adapter RAM 781.18 MB (819,128,320 bytes)
Installed Drivers igdumdx32.dll,igd10umd32.dll
Driver Version Not Available
INF File oem58.inf (iCNT0 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1366 x 768 x 59 hertz
Bits/Pixel 32
Memory Address 0xF6C00000-0xF6FFFFFF
Memory Address 0xE0000000-0xEFFFFFFF
I/O Port 0x0000EFE8-0x0000EFEF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\igdkmd32.sys (7.15.10.1637, 4.36 MB (4,568,064 bytes), 7/21/2009 1:29 PM)

Name Mobile Intel(R) 4 Series Express Chipset Family
PNP Device ID PCI\VEN_8086&DEV_2A43&SUBSYS_02AA1028&REV_07\3&2AC F1E9&0&11
Adapter Type Not Available, Intel Corporation compatible
Adapter Description Mobile Intel(R) 4 Series Express Chipset Family
Adapter RAM Not Available
Installed Drivers igdumdx32.dll,igd10umd32.dll
Driver Version Not Available
INF File oem58.inf (iCNT1 section)
Color Planes Not Available
Color Table Entries Not Available
Resolution Not Available
Bits/Pixel Not Available
Memory Address 0xF6B00000-0xF6BFFFFF
Driver c:\windows\system32\drivers\igdkmd32.sys (7.15.10.1637, 4.36 MB (4,568,064 bytes), 7/21/2009 1:29 PM)

[Kaishen]

Looks to me like it doesn't have a video card. If that's the case, there is no way in hell the computer will ever run 14.

[Yumihime]

It doesn't have one? -.- Crap. It can run like, avi files and stuff without a vid card? It can run FFXI.

[Yumihime]

Finally talked to a rep. It's the vid card. It's crap. Thanks guys!