Anyone transferred student loans to another provider?

[Meresgi]

So just got contacted by NY Higher Ed, telling me my loan with ACS is 72 days late. This is bullshit, as i've put it in forbearance while getting IBR paperwork ready. I contacted them in January about this, after they declinde my IBR forms (which were submitted via the fucking government website).

Called them today and was told that it was not in forebearance, but since i'm "full time" at a college currently they would be placed in it. Did a quick Google search and the shit i'm reading about this place is pretty fucked up.

http://www.huffingtonpost.com/2012/0...n_1848371.html

http://www.consumeraffairs.com/finance/acs.html

http://scamsreports.blogspot.com/201...#axzz30IO9rzCT


So is there any way to transfer this loan away? I have money held up currently in education (Which i'm being refunded via my job) so I can't pay it off currently. My other loans are with Sallie Mae and Nelnet who are a lot easier to talk to it seems. While my loan isn't HUGE with ACS, I can't pony up to pay off the full amount right now or I would.

[kuronosan]

I think you can only do it when you consolidate but you should try contacting the DOE.

[Ayn]

I don't think this helps much, but I wanted to pitch in that I dealt with something similar with ACS years back. They did the same sort of thing where they fixed it (in that the "delinquency" didn't fuck with my credit), but it was a happy fucking day when I paid off that loan in full a year or two back.

[BaneTheBrawler]

ACS is still better than wells fargo. at least ACS doesn't auto-dial you after their business hours, then tell you your call is important to them, please call back during business hours.

[Meresgi]

ACS doesn't even bother calling lol. Had to update my address 4 times now with them, we'll see if this time worked. I've logged into my account online and set my address, and yet they mail my shit to the wrong place still and have my address still listed wrong on my record.