Ok so to preface this, i am a laptop noob. i'm trying to install windows onto a laptop, and it keeps shutting off on me during the process. at first i thought it was just overheating, but the longer i leave the laptop plugged in with the power off to charge, the farther i get through the windows installation process.
so basically, the battery wont charge, or at least isn't charging more power than it is using while the laptop is on and plugged in.
anyone ever heard of this and know the best course of action?
if my explanation was too confusing let me know and i'll attempt to explain better lol
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